Maria B.
Senior IT Implementation Consultant
Open to offersNew to PlatformAbout
María B. is an accomplished IT Implementation Consultant and IT Services Coordinator with over 13 years of professional experience in Buenos Aires, Argentina. Her expertise includes the deployment and monitoring of production environments, continuous integration, and incident management, with a strong focus on service quality and SLA compliance. In her recent role at Splight, she executed infrastructure as code using Pulumi and managed repositories via GitHub and Visual Studio Code. She adeptly handled post-deployment validation and incident management through Jira, as well as real-time data monitoring using MQTT. Previously at NTT Data, María coordinated national-level field support for Banco Macro, overseeing equipment inventory management and Active Directory administration. Her technical proficiency extends to automation, operational systems support, and version control, particularly through Python and JSON templates.
Experience
Implementation Consultant
Splight · 2025 — 2026Implemented and deployed infrastructure as code using Pulumi with JSON templates and Python in GitHub and Visual Studio Code repositories. Created branches and generated pull requests for code review and integration into the main branch (GitFlow). Conducted post-deployment validation on the Splight platform alongside the client. Managed, tracked, and resolved incidents using Jira. Administered access and permissions on the Splight platform. Analyzed and monitored real-time data using MQTT. Documented processes and procedures in Confluence and SharePoint.Administrative
Registro del Automotor · 2021 — 2025Managed comprehensive registration processes, including transfers, registrations, and renewals. Utilized fiscal management systems such as ARBA, AGIP, and SUGIT. Followed up on and resolved administrative incidents and user inquiries.Technical Support Coordinator
NTT Data · 2018 — 2021Coordinated Field Support operations for Banco Macro on a national level. Managed incident resolution with SLA oversight and produced operational service reports. Handled warranty management, equipment inventory administration, and coordinated shipments to regional depots. Oversaw user, role, and tag administration in Active Directory. Provided remote application support and configuration. Managed overtime hours and travel expenses for the technical team. Created technical procedure documentation.Multiple Roles
Teknaria Servicios S.A. · 2012 — 2018As On-Site Technical Support Coordinator, oversaw the project for ANSES Totem installation across banks nationwide, planning technical schedules and routes while tracking incidents and documenting progress within the system. As Service Laboratory Technician, performed diagnosis, repair, and maintenance of hardware for resellers and end-users, including notebooks, tablets, and peripherals. Installed and configured operating systems through imaging and cloning tools, conducted data backup and restoration, resolved tickets, and provided customer support. Participated in hardware and software migration projects for clients including Dell, Edenor, Banco Galicia, and Avon as a Technical On-Site.
Skills & Expertise
Education
- Secondary EducationEscuela N°40 – Prov. de Salta · 2002 — 2006
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