MARIA K.
Senior Virtual Assistant Specialist
Open to offersNew to PlatformAbout
Maria K. is a highly experienced professional with over 15 years in diverse roles across virtual assistance, project coordination, and business operations. With a strong background in customer service and online education, she excels in providing top-tier support to clients and managing projects efficiently. Maria currently serves as an ESL Teacher at Winning Plus Education Center, where she delivers online English lessons, adapting teaching methods to meet individual student needs. Her past experiences include owning and operating Singapo Lah Café in Albay, Philippines, overseeing daily operations and ensuring high customer satisfaction. At Hydro Style Pte Ltd in Singapore, she held roles as an Operations Executive and Tender Executive, where she coordinated operational activities, managed tender submissions and supported project management goals. Previously, she was an Inbound Customer Service Representative for the Jetstar account at Stellar Philippines, resolving customer issues with efficiency. Maria holds a Bachelor of Science in Civil Engineering and is proficient in Microsoft Office and AutoCAD.
Experience
ESL Teacher (Part-Time)
Winning Plus Education Center, Inc. · 2025 — PresentDelivered online English lessons to students with varying ages and proficiency levels. Conducted individual and group tutoring sessions, while monitoring student performance and providing constructive feedback. Adapted teaching approaches to fit individual learning requirements and collaborated with educators to enhance teaching materials and strategies.ESL Teacher (Part-Time)
51Talk Philippines · 2024 — 2025Conducted live online English lessons for international students. Evaluated student performance and progress while preparing lesson materials and reviewing learning objectives. Generated lesson summaries along with recommendations for future learning.Owner / Sole Proprietor
Singapo Lah Café · 2018 — 2024Managed daily operations of the café and customer service functions. Oversaw inventory, scheduling, and business administration to ensure customer satisfaction and operational efficiency.Operations Executive / Project Coordinator
Hydro Style Pte Ltd · 2012 — 2018Coordinated operational activities concerning sales and procurement while managing project schedules and product deliveries. Liaised with clients, contractors, warehouse teams, and suppliers. Prepared project and sales reports, handled customer inquiries, and supported management in achieving operational goals.Tender Executive
Hydro Style Pte Ltd · 2011 — 2012Prepared and submitted tender documentation for significant projects. Reviewed tender requirements while managing compliance and pre-qualification documentation. Updated tender templates and supporting materials.Inbound Customer Service Representative (Jetstar Account)
Stellar Philippines · 2009 — 2011Assisted airline customers with bookings and service inquiries, resolving issues within established service standards. Delivered high-quality customer service through phone support.Staff Civil Engineer
Archen Technologies Inc. (Subsidiary of San Miguel Corporation) · 2007 — 2009Prepared and reviewed structural designs alongside technical specifications. Conducted site inspections for quality assurance and evaluated contractor proposals and supplier bids. Developed project estimates, quantity take-offs, and managed coordination with project teams and contractors.Customer Service / Sales Representative
TREC Global Corporation · — — 2007Assisted customers with product and service inquiries, managed complaint resolution, and promoted additional products and services as applicable.
Skills & Expertise
Education
- Bachelor of Science in Civil EngineeringPhilippines
Interested in this professional?
Sign in as an employer to save this profile or invite MARIA K. to a job.
Sign in as an employer