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Maria B. — Junior Customer Service Representative from Philippines

Maria B.

Junior Customer Service Representative

Philippines 1-2 years
Open to offersNew to Platform
Languages
EnglishSpanishTagalog
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About

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Experience

  • Customer Service Representative (Customer Support)

    Concentrix, Megamall · 2025 — 2026
    Provided customer support and addressed inquiries, ensuring satisfaction and effective resolution of issues.
  • Customer Service Representative (Financial Advisor)

    Concentrix, Bridgetown · 2024 — 2024
    Assisted clients in financial inquiries and offered guidance, facilitating informed decision-making.
  • Customer Service Representative (Technical Support)

    Foundever, Eton · 2023 — 2024
    Delivered technical support to customers, troubleshooting problems and providing solutions to enhance user experience.
  • Caregiver

    Engr. Vicente DyReyes · 2019 — 2023
    Provided care and support to individuals, ensuring their well-being and daily needs were met.
  • Front Desk Staff

    Villa Espinoza Resort · 2018 — 2019
    Managed front desk operations, including guest check-ins, inquiries, and overall customer service.
  • Subject Teacher

    Dayspring Academy · 2014 — 2016
    Educated students in designated subjects, creating lesson plans and fostering a positive learning environment.
  • Administrative Assistant

    Change Today International · 2010 — 2011
    Performed administrative duties, supporting office operations and assisting with various tasks as needed.
  • Operations Assistant

    El Castillo Royal Cuisine · 2008 — 2010
    Assisted in daily operations, coordinating tasks and ensuring a smooth workflow within the establishment.
  • Administrative Assistant

    Arch. Dick Goduco · 1997 — 1999
    Supported administrative functions, managing schedules and documentation for the office.
  • Legal Secretary

    Atty. Concepcion Juatas · 1996 — 1997
    Handled legal documentation and correspondence, assisting in various tasks within a legal office.
  • Sales Manager

    Filway Marketing Inc., SM Megamall · 1991 — 1996
    Oversaw sales operations, managing client relationships and leading efforts to drive sales growth.

Skills & Expertise

Education

  • Licensed Professional Teacher
    Professional Regulation Commission · — — 2016
  • Teaching Certification Program (Secondary Education, Major in Social Studies)
    ICCT Colleges Foundation Inc., Main Campus, Cainta, Rizal · 2013 — 2014
  • Bachelor of Science in Business Administration, Major in Management
    University of the East – Manila · 1984 — 1988

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