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Maria T. — Mid-Level Customer Service Specialist from Philippines

Maria T.

Mid-Level Customer Service Specialist

Philippines 6+ years 600 USD per month
Open to offersNew to Platform
Languages
English
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About

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Experience

  • Virtual Assistant (Customer Service Specialist - Shopify, Amazon)

    null · 2025 — 2026
    Handled high-volume customer support across multiple channels, processed orders and managed refunds, cancellations, and returns. Addressed issues with damaged items and shipping delays while operating Shopify stores and performing logistics coordination.

  • Customer Service Representative Dispatcher

    ALORICA TELESERVICES INC. · 2017 — 2025
    Managed customer inquiries regarding delivery and logistics services, coordinated with drivers for timely deliveries, tracked installations, and communicated with stores to verify customer orders while adding special instructions for delivery.

Skills & Expertise

Supply ChainCustomer SupportNo-Code and OperationsVirtual Conference CoordinatorCustomer Service RepresentativeSales

Education

  • Bachelor of Science in Hotel and Restaurant
    University of Mindanao · 2009 — 2014
  • High School
    Gov. Vicente Duterte National High School · 2008 — 2009

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