Maria A.
Senior Internal Communications Analyst
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María A. is a seasoned Communication Analyst with over 15 years of expertise in internal communication, digital transformation, and content management. She has crafted and executed annual communication plans for public sector organizations within the Secretaría de Ingresos Públicos, focusing on enhancing employee engagement and participation through collaborative platforms like Viva Engage. María's role involved training teams in digital tools, such as Microsoft Teams, SharePoint, Forms, and Stream, and developing digital adoption materials. Her background spans data analysis and quality control, having validated data and implemented functional tests for continuous process improvement at Kolektor. With a Bachelor’s degree in Communication from the Universidad Nacional de Córdoba, María is adept at leveraging her analytical skills across technical and business teams to optimize internal communication flows.
Experience
Communication Analyst
Kolektor · 2022 — 2026Designed and implemented the annual internal communication plan for entities within the Public Revenue Secretariat. Managed content and campaigns on collaborative platforms such as Viva Engage. Developed communication strategies focused on enhancing employee engagement and participation. Trained teams on digital tools including Microsoft Teams, SharePoint, Forms, and Stream. Created digital adoption materials like tutorials, guides, and multimedia resources. Actively participated in digital transformation processes to optimize internal communication flows.Data/Testing Analyst
Kolektor · 2017 — 2022Analyzed and validated data for comprehensive information strengthening projects. Conducted functional testing and quality control of systems. Identified inconsistencies and advocated for continuous improvement in data processes.Processes Analyst
Kolektor · 2014 — 2017Evaluated and monitored processes within the monitoring system. Detected improvement opportunities in operational circuits. Documented processes and provided support to internal teams.Testing Analyst
Kolektor · 2012 — 2014Executed software testing in the Systems Management. Validated functionalities and identified errors. Collaborated with development teams to enhance products.Data Quality Analyst
Kolektor · 2007 — 2012Monitored and validated data in payment posting processes. Analyzed inconsistencies and resolved incidents.Public Attention Executive
Kolektor · 2006 — 2007Directly assisted users and addressed inquiries. Managed procedures and provided operational support.
Skills & Expertise
Education
- Bachelor's Degree in CommunicationUniversidad Nacional de Córdoba (UNC)
- University Teaching Degree in Social CommunicationUniversidad Nacional de Córdoba (UNC)
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