Maria S.

María del P. is a seasoned System Engineer and ICT Infrastructure Technologist with rich experience in the telecommunications industry. She has proficiently managed both remote and on-site technical support at level N1, addressing and resolving incidents independently. Her technical acumen extends to installation and configuration of hardware and software, alongside maintenance of IT infrastructure, including logical and preventive upkeep. María excelled in a role at BOUBALOS SAS, where she ensured adherence to security protocols while supporting IT and communication technology tools and devices. At INTERJUEGOS, she refined her client support skills, providing personalized assistance and maintaining equipment. In her role as a Traffic Controller at DIVINE AND SERVICE SAS, she improved operational processes through real-time data analysis, optimizing team efficiency. María's credentials include certifications in the use of Microsoft Excel for operational and administrative tasks, as well as proficiency in LiveVox, Microsoft Teams, and Paycom platforms.