Maria M.

Not specified

• Client Experience & Sales Coordinator

  M Vacation Rentals · 2023 — Present
  Provided bilingual client support for international guests before and after booking. Managed booking inquiries, quotes, and special requests across multiple platforms. Coordinated internal workflows and guest requests using Terllo and internal tools. Trained and onboarded new team members to enhance service quality and consistency. Tracked payments and refunds while ensuring accurate booking coordination across the team.

• Project Leader

  Face to Face SRL · 2022 — 2023
  Managed key client accounts including Merck, BMS, Pan American Health Organization, and Pan American Energy. Built strong client relationships to ensure project alignment and long-term collaboration. Led negotiations with suppliers and vendors to optimize project costs and profitability. Coordinated the production and delivery of audiovisual and communication projects. Worked closely with internal teams and creative production logistics to ensure timely project delivery and within scope.

• Marketing & Communications Lead

  Atom Protect / Kovi SRL · 2021 — 2022
  Led marketing and communication initiatives during a rapid company expansion phase. Coordinated marketing campaigns across radio, TV, digital, and print channels. Managed creative production and media planning to ensure brand consistency. Acted as a liaison between the company and advertising agencies and media partners. Supported brand positioning and external communication strategies.

• Client Experience Associate

  First Home Rent · 2020 — 2022
  Provided bilingual client support for international guests via messaging and email. Assisted clients with booking inquiries, reservations, cancellations, and stay-related questions. Communicated with internal teams to manage reservations and guest requests efficiently.

• Community Manager

  Fun Face SRL · 2020 — 2021
  Coordinated digital marketing campaigns including Google Ads initiatives and landing page development. Led projects for the creation and launch of landing pages, working with designers, developers, and external providers. Managed content planning and publication across social media platforms. Coordinated marketing assets and campaign materials to ensure brand consistency across channels.

• Master’s Degree in Web Conceptualization

  UDIMA - Universidad a Distancia de Madrid · 2023 — 2024
• Bachelor’s Degree in Advertising

  Universidad de Palermo · 2015 — 2020