Maria J.
Mid-Level Digital Operations & Automation Specialist
Open to offersNew to PlatformAbout
Maria Jose M. S. is a seasoned GoHighLevel Specialist and AI-Powered Automation Consultant based in Argentina, bringing an MBA from Imperial College London into practice. Dedicated to enhancing digital operations, Maria excels in integrating AI tools like Claude and Gemini into customer support and content generation workflows. Her extensive experience with CRM & Marketing Operations includes crafting sophisticated CRM pipelines, booking systems, and automated marketing funnels catered to both the U.S. and Latin American markets. Maria's projects highlight her ability to construct seamless reservation systems and manage comprehensive Meta Ads campaigns, as demonstrated by her work with Candeeland McAllen and the 1er Congreso Internacional de Pilates. With a track record of reducing manual workloads and scaling operations, she offers expertise in crafting high-converting digital marketing strategies and conducting in-depth technical training.
Experience
CEO & Digital Training Lead
Kent Academia · 2011 — 2026Directed various digital transformation initiatives and conducted training sessions for over 600 students on digital tools. Managed operations, curated curriculum design, and fostered strategic partnerships within the organization. Led the adoption of e-learning and remote-work systems.Digital Operations & Automation Executive
null · 2021 — PresentDesigned and executed GoHighLevel automations to enhance lead follow-up and customer engagement. Developed reservation calendars, membership systems, payment integrations, and waiver forms tailored for U.S. clients. Oversaw customer support pipelines and Help Desk operations while providing technical onboarding and Zoom training for clients. Created marketing funnels and automated email/SMS campaigns. Integrated Claude and Gemini into client workflows for content creation, documentation, and support automation.
Skills & Expertise
Education
- MBAImperial College London
- BA in Politics & SociologyUniversity of London (Birkbeck College)
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