Maria V.

Vielka L. is an experienced administrative professional with more than 10 years of background in government HR/Admin and business process outsourcing (BPO) sectors. In her most recent roles at Home Development Mutual Fund, she prepared monthly budget reports, managed accruals, coordinated office supply procurement, handled HR support duties including payroll processing and attendance monitoring, and maintained thorough email and records management. She also provided end-to-end support for housing loan applicants, overseeing document verification and client communication. Previously, Vielka handled inbound customer service and technical support at VXI Global Holdings B.V. and Teleperformance Philippines, specializing in remittance and device troubleshooting for Asia-Pacific clients. Her key skills include email management, records organization, and customer service, complemented by proficiency in Microsoft Suite and Google Workspace.