Maria B.
Senior Recruiter
Open to offersNew to PlatformAbout
Maria V. has built a successful career at Foundever, where she has been a pivotal player since 2003. Rising through the ranks, she took on the role of Senior Recruiter from 2013 to 2026, after holding various customer service and technical support roles. Her expertise in screening and interviewing involves rigorously filtering hundreds of resumes to identify candidates who align with both technical and cultural criteria. She adeptly conducts initial screenings to verify candidates' experience, salary expectations, and availability. Maria excels in complex coordination, skillfully scheduling interviews with hiring managers and managing intricate calendars. Her commitment to relationship management shines through in her partnerships with department heads and her focus on delivering a positive candidate experience. In the final hiring stages, she manages negotiations and the handing-off process to ensure a seamless onboarding transition. Maria holds a Bachelor of Arts in Mass Communication from Dominican College in San Juan City, fortifying her communication prowess essential for her multifaceted role.
Experience
Senior Recruiter
Foundever · 2013 — 2026Filtered hundreds of applications to identify those that meet the technical and cultural requirements. Conducted phone or video screens to validate candidates' experience, salary expectations, and availability. Scheduled interviews between candidates and hiring managers, managing complex calendars. Collaborated with department heads to clarify role requirements and update the talent pipeline. Acted as the primary point of contact for contractor candidates, ensuring they received timely feedback and maintained a positive impression of the company. Managed the final stages of the hiring process, including job offer presentation and negotiation of compensation and benefits. Facilitated the transition of new hires to the onboarding team to ensure a smooth first day.Team Lead
Foundever · 2010 — 2013Oversaw customer service and technical support operations, guiding teams to enhance service quality. Utilized extensive knowledge of company policies to assist agents in resolving customer inquiries effectively.Customer Service Agent; Technical Support Agent; Senior Customer Service Agent
Foundever · 2003 — 2010Provided customer support and technical assistance across various channels, effectively resolving inquiries and issues. Assisted customers with product-related questions, ensuring high levels of satisfaction.
Skills & Expertise
Education
- Bachelor of Arts Major in Mass CommunicationDomincan College, San Juan CIty · 1997 — Present
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