Mariana A.

Mariana V. is a highly accomplished Team Leader specializing in Customer Experience & Operations, with extensive experience in global business environments. From 2025 to 2026, she led a multicultural team at Cognizant, focusing on data quality and user satisfaction, while optimizing global operations. Previously, Mariana managed client relationships and sales operations at companies like Tagua Gunleather and Happy Tiles, where she was responsible for coordinating national and international sales orders, managing payment platforms like Stripe and PayPal, and improving customer journeys to enhance brand growth. She ensured high levels of client satisfaction through advanced conflict resolution techniques. Her skill set includes CRM system management, effective communication, and strategic crisis management. Fluent in Spanish, English, and Hebrew, Mariana holds a background in business studies from the Universidad de Buenos Aires.