Mariane N.
Mid-Level Fashion Retail Sales Associate
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About
Mariane N. is a dedicated Sales Associate with over four years of experience within the fashion and lifestyle retail sector. At the BFL Group, Mariane serves as a Senior Sales Associate, excelling in high-volume environments and consistently surpassing sales targets while enhancing customer satisfaction. Her expertise in visual merchandising and strong product knowledge enables her to deliver high-quality customer service and a positive shopping experience. Mariane has a proven track record in supporting store operations through effective management of stock replenishment and inventory checks, adhering to visual merchandising standards. Her proficiency with POS systems ensures accurate transaction processing. A strong communicator, Mariane effectively assists and guides new staff, supporting the team in achieving both individual and collective sales goals. Her academic background includes a Diploma in Procurement & Supply from Makerere University in Uganda, reinforcing her technical and organizational capabilities in retail environments.
Experience
SENIOR SALES ASSOCIATE
Luxury for less (BFL Group) · 2025 — PresentProvided high-quality customer service to create a positive shopping atmosphere. Assisted customers with product choices and styling while promoting sales effectively. Achieved sales targets through upselling techniques. Helped customers with accurate self-check-out payments. Maintained comprehensive knowledge of products and ensured adherence to visual merchandising standards. Managed inventory replenishment and organized stockroom operations. Addressed customer complaints with professionalism and proposed solutions. Guided new staff in daily tasks and company procedures. Complied with company policies, including loss prevention, health, and safety standards. Participated in administrative tasks such as reporting and documentation. Supported promotional activities and new product launches.Sales Associate
Brands for less (BFL Group) · 2022 — 2024Welcomed customers warmly and provided assistance on the sales floor. Aided customers in selecting items across various categories including fashion, home, and lifestyle. Promoted sales by highlighting ongoing offers and new products. Operated POS systems for processing cash and card transactions. Ensured store displays were clean, organized, and visually appealing. Restocked shelves and maintained a well-arranged shopping environment. Followed established customer service standards and adhered to grooming and operational protocols. Collaborated with team members in a fast-paced retail setting while respecting loss prevention and safety regulations.
Skills & Expertise
Education
- Diploma in Procurement & SupplyMakerere University · 2012 — 2015
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