Marianella L.

Marianella L. is a dynamic and detail-oriented bilingual professional who has demonstrated significant expertise in both logistics coordination and customer service. She began her career at Sutherland Global Services, where she provided bilingual support and excelled as a Customer Service Agent and Customer Protection Agent, earning recognition for her high-quality service and effectiveness at preventing fraudulent activities. From 2023 to 2026, Marianella advanced her career as a Logistics Coordinator at Lean Solutions Group, where she successfully coordinated domestic and international shipments and achieved a remarkable 98% on-time delivery rate. Her attention to detail was further evidenced by her ability to enter and verify shipment and billing data accurately. She holds a Bachelor’s Degree in Fashion Design from Universidad Autónoma del Caribe and is proficient in both English and Spanish, allowing her to provide excellent bilingual communication and support. Marianella is skilled in fraud prevention, data entry, and documentation management, making her a versatile asset in diverse professional environments.