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Maribeth P. — Junior HR Administrator from Philippines

Maribeth P.

Junior HR Administrator

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Maribeth P., an accomplished Human Resource Admin based in Marilao, Bulacan, specializes in sourcing, screening, and interviewing candidates. At SCANLOGIC, she supports end-to-end hiring activities, aligning candidate selection with organizational goals and ensuring compliance through meticulous record-keeping. Her diverse experience also includes roles in customer service and technical support, notably as a Technical Advisor at Concentrix, where she managed Tier 2 technical support, clarified issues, and documented resolutions. Previously, as a Customer Service Representative at TaskUs Philippines and Teleperformance Philippines, she honed her skills in problem-solving, customer handling, and recruitment. Maribeth's educational background in Medical Technology from Southwestern University underpins her structured, analytical approach to supporting HR functions. Her multilingual capabilities in English, Filipino, and Cebuano further enhance her communication efficacy across diverse interactions in the HR spectrum.

Experience

  • Human Resource Admin

    SCANLOGIC · 2024 — Present
    Aided in the complete hiring process by evaluating and selecting candidates that align with company objectives. Organized and optimized the recruitment steps to enhance efficiency during hiring. Ensured the accuracy of HR and candidate records to support compliance and evaluation needs. Promoted a constructive workplace atmosphere through effective communication with both candidates and staff.

  • Technical Advisor

    CONCENTRIX · 2022 — 2024
    Delivered Tier 2 technical support for personal software applications, covering operating systems and productivity suites. Managed escalated customer concerns by clarifying issues and guiding users with structured solutions. Recorded support interactions and resolutions to aid in future troubleshooting and to uphold service quality.

  • Customer Service Representative

    TASKUS PHILIPPINES · 2021 — 2022
    Handled a high volume of incoming phone calls while ensuring professional communication. Used targeted questioning to identify customer needs and provide suitable solutions. Supplied accurate information by leveraging the appropriate tools and resources. Identified sales leads during interactions by recognizing opportunities and effectively explaining product offerings.

  • Suite Attendant

    SILVERSEA CRUISES · 2008 — 2015
    Provided customer service and support across various hospitality environments, ensuring a consistently positive experience for guests.

  • Customer Service Representative

    TELEPERFORMANCE PHILIPPINES
    Resolved customer complaints by systematically identifying issues, suggesting appropriate solutions, and following up in a timely manner. Kept detailed records of customer interactions and processed accounts while filing necessary documentation. Followed established communication protocols and policies for every customer engagement.

Skills & Expertise

HR and RecruitingCustomer Service RepresentativeAmazon AdsHR Generalist

Education

  • Medical Technology
    Southwestern University
  • High School Diploma
    St. Peters College Ormoc

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