Maricar P.

Maricar P. is an accomplished Retention and Sales Specialist with extensive experience in voice-based support for the US telecommunications industry and ride-hailing sector, primarily within fast-paced BPO environments. Having held B2B sales and customer service positions at organizations such as Movate, Eperformax, Sutherland Global Services, Alorica, Telus International, and Panasiatic Solutions, Maricar P. has demonstrated proficiency in customer retention strategies, sales and upselling techniques, and objection handling and negotiation. Her roles have focused on driving revenue, reducing churn, managing at-risk telecom accounts, and meeting aggressive retention and sales targets for US-based clients through solution-driven communication and call handling. Maricar L. holds a Tech.VOC. Contact Center Services NCII certification and has pursued undergraduate studies in Business Management.