MARICAR B.
Junior Customer Service and Administrative Specialist
Open to offersNew to PlatformLanguages
Tagalog
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About
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Experience
Customer Experience Associate I
Conduent Philippines · 2023 — 2026Delivered chat-based customer and technical support by addressing inquiries, troubleshooting issues, documenting customer interactions, and ensuring data confidentiality while maintaining service quality.Barangay Secretary
Office of the Barangay 30 Bid-Bid · 2021 — 2022Oversaw official records management, generated reports and meeting documents, organized schedules, assisted residents with inquiries and certifications, and upheld confidentiality of barangay information and databases.Data Encoder
WBridges Manpower Corp · 2020 — 2020Entered, verified, and maintained customer and financial records accurately, supported report preparation, documentation processes, and ensured compliance with data confidentiality.Customer Experience Associate I
Convergys Philippines Inc. · 2017 — 2017Provided customer support services by handling inquiries and ensuring resolution of issues through effective communication.
Skills & Expertise
Education
- Bachelor of Science in Information TechnologyCavite State University - Cavite City Campus · 2014 — 2018
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