Maricar I.
Mid-Level HR Operations Analyst
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About
Maricar I. is a seasoned HR Operations & People Services Analyst with over five years of experience in supporting global HR operations. Based in Mandaluyong City, Philippines, she has showcased her expertise within multinational environments, particularly in managing HR Shared Services and Workday transactions. At General Motors Philippines, she excelled as a People Services HR Analyst in the Global Data Management and Workday Team, where she managed HR cases, maintained accurate employee records, and consistently met service level agreements (SLAs) using Workday and ServiceNow. Her past role as a Talent Acquisition Coordinator at Staff Alliance Inc. further honed her skills in managing employee files and coordinating onboarding documentation. Maricar also played a significant role in recruitment, compliance processes, and HR data management, demonstrating an exceptional ability to deliver effective customer service and safeguard confidential information. She holds a Bachelor’s degree in Secondary Education, majoring in Physics, from Eastern Visayas State University.
Experience
People Services HR Analyst – Global Data Management & Workday Team
General Motors Philippines · 2024 — 2026Handled HR cases and employee transactions through Workday and ServiceNow while ensuring adherence to SLAs. Kept employee records and HR data accurate in global systems. Addressed employee inquiries, providing exceptional customer service and maintaining compliance with HR policies. Generated operational reports and monitored workload priorities. Maintained process documentation and contributed to continuous improvements in processes. Worked alongside global HR teams to guarantee timely and precise HR transactions.Junior People Analyst (Contingent Worker – General Motors Philippines)
John Clements Consultants, Inc. / Staffbuilders Asia · 2023 — 2024Assisted the Global Data Management Team with maintaining HR data and updating employee records. Supported HR case processing and ensured documentation was accurate while adhering to established HR procedures and service standards. Achieved a transition to a regular People Services Analyst role at General Motors following notable performance.Recruitment / Assessment Facilitator, Compliance, Audit & Reporting
M&J Solutions Provider Inc. (WNS) · 2023 — 2023Led recruitment assessments alongside compliance processes. Conducted audits and compiled operational reports. Oversaw recruitment documentation and applicant records while supporting hiring activities through coordination with stakeholders.Talent Acquisition Coordinator
Staff Alliance Inc. (Sutherland Global Services) · 2020 — 2022Oversaw management of employee files, ensuring all pre-employment requirements were fulfilled. Coordinated onboarding documentation alongside compliance efforts. Maintained recruitment trackers and generated relevant reports while assisting candidates with onboarding and employment stipulations. Executed audits to confirm document accuracy and adherence to policy.Administrative & Marketing Staff
Data Science and Technology Corporation · 2017 — 2021Supported administrative operations while contributing to marketing initiatives. Coordinated events related to educational technology and robotics. Provided assistance during product demonstrations, enhancing customer engagement and sales activities. Managed documentation and logistics for various local and international events.
Skills & Expertise
Education
- Bachelor of Secondary Education Major in PhysicsEastern Visayas State University · 2012 — 2016
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