Maricel B.

Maricel B. is a highly experienced Client Service Associate with extensive expertise in the banking industry, particularly at Banco de Oro where she has demonstrated consistent performance since 1996. She is responsible for the precise and efficient handling of over-the-counter transactions, including cash and check deposits, withdrawals, foreign exchange, remittances, and bill payments. Maricel is also skilled in signature verification and transaction authorization. Her role requires maintaining rigorous compliance with bank policies and procedures, KYC, AMLA requirements, and confidentiality standards. She further enhances operational efficiency through generating reports and providing recommendations. Her academic background includes a Master's in Business Administration from the Philippine School of Business Administration and a Bachelor's degree in Commerce, Major in Management, from Centro Escolar University. Additionally, Maricel has completed a Professional Development course in Business Process Management, enriching her expertise in the BPO sector.