Maricel C.
Mid-Level Medical Office Assistant
Open to offersNew to PlatformAbout
Maricel C. is an accomplished Medical Office Assistant specializing in healthcare administration. With extensive experience supporting a Canadian physician and medical clinic, she excels in appointment scheduling, patient communication, and medical records management. Her role involved coordinating telehealth services, managing clinic inboxes, and handling referrals efficiently. Maricel has demonstrated proficiency in healthcare software, including Juno EMR and OSCAR EMR. Additionally, she has a rich background in customer service and executive assistance, having successfully balanced administrative tasks at a private Canadian medical clinic, Wilco, and Teleperformance. Her dedication to confidentiality and respectful patient interaction underscores her commitment to delivering exceptional healthcare support. Maricel's robust computer skills, complemented by a formal education in computer technology, reinforce her capability in dealing with complex office systems and data management.
Experience
Medical Virtual Assistant
Private Canadian Medical Clinic · 2025 — 2026Provide support for daily medical and administrative tasks for a Canadian physician. Responsibilities include scheduling and coordinating patient appointments and virtual consultations, managing clinic inboxes and patient communications, assisting with patient registration and medical records, as well as handling referrals. Maintain confidentiality of patient information and ensure effective communication among patients, physicians, and healthcare professionals, utilizing medical software and telehealth platforms.Land Valuation Specialist / Executive Assistant
Wilco · 2021 — 2024Perform property and valuation research, including analysis of comparable properties. Prepare reports, spreadsheets, and pertinent business documentation. Manage communications through emails and calendars while handling data, client inquiries, and follow-up actions. Provide executive and administrative assistance while multitasking across various priorities.Customer Service Representative
Teleperformance · 2018 — PresentDeliver telephone customer service with a focus on health insurance verification. Accurately verify customer and insurance details, document interactions, and address customer concerns professionally.Telemarketer / Executive Assistant
First Sunshine Property · 2007 — 2009Engage in outbound calls for lead generation, client follow-ups, and appointment scheduling. Provide comprehensive administrative and executive support, including managing communications, maintaining records, conducting research, and performing data entry tasks.
Skills & Expertise
Education
- Computer Technician2-Year Technical Program · 2007 — 2009
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