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Marie R. — Junior Virtual Chat Support Assistant from Philippines

Marie R.

Junior Virtual Chat Support Assistant

Philippines No experience yet
Open to offersNew to Platform
Languages
TagalogEnglish
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About

Marie Rose D. is a motivated and hardworking individual with a focus on providing virtual customer support. She has developed strong written and verbal communication skills, demonstrated during her practice as a Virtual Chat Support Assistant. Her experience includes responding to customer inquiries through chat simulations, honing skills in delivering clear and professional written communication. Additionally, she has learned basic troubleshooting techniques to assist users, deliver information, and resolve issues efficiently. Marie Rose is an NCII passer in technical vocational and livelihood education, complemented by her multilingual capabilities in English, Tagalog, and Cebuano. She further developed time management and multitasking abilities during her education at Baybay National High School and Franciscan College of Immaculate Conception.

Experience

  • Virtual Chat Support Assistant

    Basic experience · 2020 — 2022
    Engaged in responding to customer inquiries through chat simulations and role-playing exercises. Developed skills in clear and professional written communication for resolving customer concerns. Assisted users with basic troubleshooting and issue resolution while learning to deliver information effectively. Adhered to instructions to enhance response time and accuracy through practice tasks.

Skills & Expertise

Education

  • College
    Franciscan College of Immaculate Conception · 2024 — 2025
  • Senior High School
    Baybay National Senior High School · 2016 — 2020
  • Elementary
    Gabas Integrated School · 2010 — 2015
  • Secondary
    Baybay National High School

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