Marie C.

Marie Clarisse M. is a dedicated Customer Service Representative with professional experience in the ESL education, hospitality, and data protection industries. As an online ESL teacher at Native Camp, she designed adaptive lesson flows and visual aids, improving student retention and comprehension for beginner to intermediate English learners. Her freelance work as a hotel reservationist at HotelPlanner involved managing real-time bookings and providing multilingual communication in English and Filipino, resulting in smoother transactions and increased guest satisfaction. While serving as a Breach Support Specialist at Etech, Marie Clarisse M. navigated sensitive identity-theft issues, applying structured protocols and delivering empathetic support and clear guidance. Across roles, she reliably contributed to service efficiency, accessible communication, and content adaptation tailored to varied audiences.