Mariela L.
Mid-Level Employee Lifecycle Specialist
Open to offersNew to PlatformAbout
Mariela L. is a seasoned Employee Lifecycle Specialist with a robust background in human resources, particularly in managing the full spectrum of employee lifecycle processes at Mondelēz International from November 2021 to December 2024. She skillfully orchestrated recruiting, onboarding activities, and maintained HR system data integrity. Her collaboration with cross-functional teams, including HR, payroll, IT, and recruiting, ensured smooth transitions and compliance. Prior to this, Mariela excelled as a Talent Acquisition Coordinator for Mexico, where she supported recruiters through comprehensive pre-hire tasks and streamlined the hiring process. Earlier, she honed her recruitment skills as a Recruiting Administrator for Sales NA, focusing on candidate requisition, onboarding, and report generation. Her experience is complemented by her tenure as a Global Project Coordinator at Hewlett Packard Enterprise, where she coordinated service deliveries across the Americas. Mariela possesses proficiency in Workday, ServiceNow, Salesforce, Taleo, and Excel, alongside her degree in Human Resources Administration from Universidad Autónoma de Monterrey.
Experience
Employee Lifecycle Specialist
MONDELĒZ INTERNATIONAL · 2021 — 2024Managed various recruiting and onboarding tasks, focusing on accurate maintenance of HR system data and facilitating smooth transitions from candidate to employee. Handled employee lifecycle transactions, including hires and terminations, within HR systems. Provided operational support in HR processes, resolved queries, and processed service requests. Ensured data integrity in Workday and compliance with privacy regulations. Assisted in onboarding by managing background checks and vendor credentialing. Collaborated with teams across HR, payroll, IT, and recruiting to finalize lifecycle processes. Oversaw HR service tickets through ServiceNow, maintaining compliance with SLAs. Updated operating procedures and knowledge base articles for service delivery. Ensured a positive employee experience through effective communication and customer service.Talent Acquisition Coordinator for Mexico
MONDELĒZ INTERNATIONAL · 2019 — 2021Facilitated the recruitment cycle by providing support to recruiters and candidates, ensuring timely completion of pre-hire activities for efficient hiring. Managed interview scheduling for high-volume candidate pipelines across various time zones. Oversaw onboarding and background checks with third-party vendors, guaranteeing compliance with company policies. Handled onboarding tickets, making sure all documentation and assessments were completed before new hire start dates. Coordinated logistics and start dates in collaboration with other teams for a smooth organizational transition. Maintained complete accuracy of new hire records and details in Workday.Recruiting Administrator for Sales NA
MONDELĒZ INTERNATIONAL · 2017 — 2019Assisted Hiring Managers by creating requisitions for new positions. Processed background checks and drug testing to validate candidates’ information against hiring requirements. Ensured completion of necessary forms prior to the hiring process. Documented applicants' information through ticket creation to support onboarding. Coordinated start dates for candidates and generated weekly reports on the onboarding process.Global Project Coordinator
HEWLETT PACKARD ENTERPRISE- HPE · 2015 — 2017Coordinated hardware installations with customers, field engineers, and partners through various communication channels. Managed escalations and resolved issues during the installation process for timely service completion. Prepared service quotations and order estimates to ensure accurate alignment with customer needs. Monitored case statuses and resolved delays for successful project completion.Installation Coordinator for Latin America
HEWLETT PACKARD ENTERPRISE- HPE · 2011 — 2015Verified new order details and coordinated service initiation with customers and partners for accurate execution. Facilitated new hire training programs within the Latin America division for effective onboarding. Collaborated with management to support continuous improvement initiatives, enhancing service efficiency. Handled service delivery communications for customers in Latin America through various channels and assured process compliance. Maintained daily reports and managed team communications for accurate information and prompt follow-up on requests. Resolved escalated customer issues by coordinating with internal teams.
Skills & Expertise
Education
- Bachelor's Degree in Human Resources AdministrationUniversidad Autónoma de Monterrey · — — 2016