Marielle E.

Marielle A. is a skilled IT professional with a Bachelor's degree in Information Technology majoring in Service Management from Bulacan Staet University. She gained valuable hands-on experience through an internship as a UI/UX Designer Intern and Technical Support at New Malolos City Hall, where she collaborated on website design and developed interactive elements. Marielle also produced technical manuals and performed hardware repairs. Later, she worked as a Customer Service Representative at Smiles Digital Wallet Call Center, where she provided multi-channel support for money transfers and account status inquiries. Her proficiency in support documentation, hardware repair, MS Office, and design tools such as Figma and Canva highlight her technical versatility. Marielle consistently resolves customer complaints and manages sensitive data with a high degree of professionalism, ensuring regulatory compliance.