MARIELLE A.
Junior Data/Product Support Specialist
Open to offersNew to PlatformAbout
Marielle T. A., based in Garcia-Hernandez, Bohol, Philippines, is a dedicated professional in the fields of data entry, client support, and independent research. Holding a Bachelor's Degree in Accounting from BIT International College, she has developed robust skills that suit the remote SaaS environment. Her work at the Philippine Mining Service Corporation involved managing client inquiries, conducting data validation, and facilitating contract discussions, emphasizing her strengths in data interpretation and client communication. At Infobiz Solutions Pty Ltd, Marielle excelled as a Product Support Intern, leading client onboarding for cloud-based applications, managing property systems such as Guesty, Hostaway, and Beds24, and crafting HTML5 WIKI documentation to enhance user experience. Her technical proficiency extends to cloud-based application management, API research, and integration, supported by her skills in using platforms such as Microsoft Office and Teams 365. Her independent academic pursuits underscore her ability to conduct thorough research, statistical data analysis, and evidence-based decision-making.
Experience
Product Support Intern
Infobiz Solutions Pty Ltd · 2025 — 2025Facilitated the onboarding process for new clients using the OTA+ cloud-based application, ensuring a tailored setup to meet operational needs. Coordinated bookings with property management systems like Guesty, Hostaway, and Beds24 to maintain accurate data and effective reservation management. Employed various tools to verify, clean, and adjust onboarding data, enhancing setup accuracy. Created detailed HTML5 WIKI pages and documentation to assist clients in platform navigation, contributing to an improved user experience. Engaged with internal teams and partners via Slack to manage tasks and resolve issues.Encoder/Data Entry (Contractual)
Philippine Mining Service Corporation · 2018 — 2024Handled client inquiries via email and in-person, ensuring accurate and timely information was provided. Executed high-volume data entry and encoding while maintaining a focus on accuracy and confidentiality. Validated and verified documents to guarantee completeness and adherence to internal requirements. Clarified contract contents for clients, addressing questions and explaining provisions. Supported clients during contract discussions by reinforcing key terms, aiding in informed decision-making. Collaborated with internal teams to troubleshoot documentation issues and streamline contract processing.Independent Research / Feasibility Study
BIT International CollegeDeveloped and completed a comprehensive research and feasibility study independently, meeting academic criteria. Constructed the research framework, including objectives and methodology, without external input. Conducted statistical data analysis involving data cleaning, tabulation, and quantitative computations. Interpreted analytical results to support data-driven conclusions and recommendations. Compiled structured documentation and formal reports detailing findings and outcomes.
Skills & Expertise
Education
- Bachelor's Degree in AccountingBIT International College · — — 2024