Marinela T.
Director for Project Management Group
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Marinela P. is a strategic and people-centric leader specializing in Project Management and PMO with over 20 years of experience in the banking, BFSI, and IT industries. With expertise in Agile, Waterfall, and Hybrid methodologies, she has successfully delivered complex business and technology initiatives as a Project Manager and Scrum Master. Her advanced skills in stakeholder management, operational risk, and enterprise transformation have been pivotal in building and scaling PMO capabilities, establishing governance frameworks, and driving delivery excellence. At Seven Seven Global Services Inc, she served as Director for the Project Management Group, where she significantly expanded the resource pool from 99 to 220, enhancing delivery maturity and resource billability. Marinela's role involved end-to-end project management for digital transformation initiatives, including CRM and call-center platform modernization. Her strong business and financial acumen are evident in her responsibilities for P&L management and senior client engagement. Additionally, she has provided strategic oversight of operational risk in her previous roles at The Hongkong and Shanghai Banking Corporation Ltd.
Experience
Director for Project Management Group
SEVEN SEVEN GLOBAL SERVICES INC · 2021 — 2025Reported to the President and established the Project Management Group (PMG) and Business Analysis CoE capability, scaling resources significantly. Developed and executed a PM & BA Capability Development Roadmap, enhancing delivery maturity and resource billability. Managed talent strategies encompassing recruitment, performance evaluation, coaching, and career pathing. Collaborated with executive leadership to align PM & BA strategies with business objectives. Handled the P&L for the PM & BA Capability and acted as the senior contact for key client relationships.Project Manager Consultant
SEVEN SEVEN GLOBAL SERVICES INC · 2018 — 2021Led various enterprise digital transformation initiatives within BDO Unibank IT Group, ensuring PMO governance and delivery standards were met. Managed all phases of project delivery for significant initiatives such as CRM implementation and call-center platform modernization. Functioned as both Project Manager and Agile delivery lead/Scrum Master for cross-functional teams, facilitating critical discussions and tracking delivery progress.VP – Risk & Administration
THE HONGKONG AND SHANGHAI BANKING CORPORATION LTD · 2016 — 2017Oversaw operational risk and governance for the bank’s Operations Group, focusing on compliance and effective control execution. Collaborated with the Head of Operations to improve the risk and control environment, fostering a proactive risk culture. Served as the main contact for auditors and regulatory partners, ensuring clear accountability.AVP – Production Management
THE HONGKONG AND SHANGHAI BANKING CORPORATION LTD · 2015 — 2016Directed migration and process optimization initiatives aimed at enhancing service quality and productivity. Managed the transition of operational roles to nearshore and offshore service centers efficiently. Oversaw a portfolio of complex change projects, emphasizing cost reduction and productivity improvements.Business Management Analyst (Associate)
DEUTSCHE KNOWLEDGE SERVICES INC · 2010 — 2014Provided support in business management and financial analytics to the COO organization, contributing to operational insight. Delivered management reports that aided strategic decision-making. Collaborated on cost modeling and budget control initiatives, ensuring precise cost allocation.Manager, Service Finance & Quality/Strategy & Planning
THE HONGKONG AND SHANGHAI BANKING CORPORATION LTD · 2009 — 2010Directed initiatives focused on improving service productivity and quality within the Customer Engagement Group. Provided business analytics and management information to inform leadership decisions and enhance performance.Manager, Marketing Database Management
THE HONGKONG AND SHANGHAI BANKING CORPORATION LTD · 2007 — 2009Managed customer information and data governance as the central point for segmentation and campaign operations. Led a marketing campaign that improved customer engagement and data accuracy.IT Operator
THE HONGKONG AND SHANGHAI BANKING CORPORATION LTD · 2004 — 2009Responsible for daily IT operations, ensuring system uptime and data integrity. Monitored banking servers and network infrastructure and provided after-hours IT support.Central Documentation Unit Clerk
THE HONGKONG AND SHANGHAI BANKING CORPORATION LTD · 2003 — 2004Managed customer information and account documentation with precision. Processed corporate account openings and maintenance requests to ensure compliance with regulatory standards.
Skills & Expertise
Education
- Bachelor of Science • Business Administration, Major in Computer ApplicationDe La Salle University – College of St. Benilde
- Associate Degree • Computer ScienceUniversity of Guyana
- High SchoolQueen’s College, Guyana
- High SchoolUniversity of the Philippines Rural High School, Los Banos, Laguna