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Mario C. from Philippines

Mario C.

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Mario B. is an accomplished professional with a strong background in customer service and data management within the healthcare and technical support sectors. During his tenure at Wipro PH, he was responsible for checking and updating members and providers in health information systems, and effectively managing complex data and claims refunds. At Results CX, Mario demonstrated his technical acumen by identifying customer needs and recommending suitable products while simplifying challenging technical concepts for client understanding. His role at Concentrix involved maintaining customer communication records, compiling reports on technical products, and ensuring consistent achievement of sales targets. Mario also contributed significantly to retail operations at Alorica, where he managed financial transactions and coordinated with sales teams to enhance customer service. With an academic foundation in Marine Engineering, Mario is equipped to leverage his multitasking abilities and technical expertise for engineering excellence. Mario is based in Liloan, Cebu.

Experience

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    WIPRO PH · 2025 — 2026
    Checked and updated member and provider information in health records. Handled complex data updates related to claims and managed claims refunds to members and providers.
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    RESULTS CX · 2024 — 2024
    Identified the technical needs of customers and recommended suitable products. Provided explanations of complex technical information in an easily understandable manner and followed up with customers to resolve any issues.
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    CONCENTRIX · 2022 — 2023
    Updated customer communication records and contact information. Compiled proposals and reports concerning technical products while ensuring that sales targets were met and reported sales to management.
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    ALORICA · 2019 — 2021
    Managed stocking of shelves and conducted financial transactions. Addressed customer inquiries regarding specific products and services, performed price and feature comparisons, and coordinated with the Retail Sales Representatives team to ensure excellent customer service.

Skills & Expertise

Education

  • Marine Engineering Undergraduate
    Naval, Biliran · 2010 — 2012

Photos

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