Marissa F.

Employers should hire me because I bring over 18 years of experience in accounting and bookkeeping, strong attention to detail, and skills in Excel and accounting systems. I am reliable, adaptable, and committed to delivering accurate, high-quality work. I take ownership of everything I do, proactively solve problems, meet deadlines, and always strive to add value to the team.

• Implementation Specialist

  RealPage, Inc. · 2024 — Present
  Reviewed client requirements and identified missing information or potential issues. Prepared and formatted accounting data from legacy systems for migration. Mapped and converted data into RealPage Accounting templates, configuring the Chart of Accounts based on client-specific needs. Imported accounting data into the platform and reconciled it against historical financial reports to ensure accuracy. Conducted QA checks to identify discrepancies and troubleshoot issues, maintaining documentation and project records throughout the process.

• Area Control Officer

  GM Bank of Luzon, Inc. · 2019 — 2023
  Oversaw multi-branch operations, ensuring adherence to policies and regulatory requirements, including AML/KYC standards. Monitored the digitization project for Customer Information Documents, ensuring accuracy in scanning and records management. Evaluated transaction accuracy and implemented corrective actions to enhance operational compliance. Provided coaching and training to staff while managing escalated customer concerns and collaborating across teams on performance reporting.

• System Support Manager

  GM Bank of Luzon, Inc. · 2014 — 2019
  Delivered application support for the Lending Module across branches, monitoring workflows and coordination of arrangement processes. Conducted system testing and root-cause analysis for issue resolution, developing updated documentation and standard operating procedures. Trained users on technical aspects and supervised the support team to enhance service quality and operational efficiency.

• Loans Bookkeeper

  GM Bank of Luzon, Inc. · 2008 — 2014
  Managed loan receivables and verified borrower documentation for new, renewed, and modified loans. Processed and posted payments while maintaining accurate records and performing reconciliations. Prepared journal entries and monitored delinquencies while maintaining compliance with audit and regulatory requirements. Coordinated with internal departments and provided support for both internal and external audits.

• Accounting Staff

  Supervalue, Inc. · 2005 — 2006
  Performed daily sales audits and cash reconciliations while verifying transactions against documents. Conducted physical inventory counts and ensured compliance with internal controls. Identified discrepancies and prepared audit exception reports to support management review.

• Internal Auditor

  GM Bank, Inc. · 2004 — 2005
  Conducted audits addressing credit, operational, compliance, and financial risks within bank operations. Evaluated internal controls and compliance with regulatory requirements while developing risk-based audit programs. Prepared audit findings and recommendations for management and supported process improvement initiatives.

• Cashier

  Mercantile Stores Group, Inc. · 2004 — 2004
  Processed sales transactions accurately using POS systems, maintained cash drawer balances, and managed cash collection documentation. Assisted customers with inquiries regarding products and store policies while adhering to cash-handling security protocols.

• Accounting Refresher Course

  University of the Cordilleras · 2023 — 2023
• Bachelor of Science in Accountancy

  Araullo University · 1998 — 2003