Marites F.

Marites F. P. is a dedicated Customer Support Specialist with expertise in handling customer interactions through chat, email, and online platforms, as demonstrated by her work at Remote Core Agency as a Chat Support Representative. She is proficient in managing customer inquiries, resolving issues, and maintaining high satisfaction rates in fast-paced environments. Her hands-on experience at Landmark Department Store, Puregold, and SM Hypermarket honed her customer service acumen, where she efficiently processed transactions and handled complaints. With a solid educational background in Secondary Education and a certification in Chat Support, Marites has demonstrated her proficiency in tools like MS Office and Google applications. Her portfolio reflects her skills in problem-solving, professionally written communication, and effective use of CRM systems, making her a valuable asset to any dynamic support team.