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Marjolaine B. — Junior BPO Representative from Philippines

Marjolaine B.

Junior BPO Representative

Philippines No experience yet
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Languages
EnglishTagalog
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About

Marjolaine R. is a dedicated professional with a background in healthcare and business process outsourcing. She holds a Bachelor of Science in Nursing from PHINMA - Cagayan de Oro College, where she gained invaluable clinical experience as a nursing student intern across various healthcare settings, including Medical-Surgical, Maternal and Child, Pediatric, Community Health, and Mental Health Nursing. In addition, she has a Bachelor of Science in Industrial Technology, specializing in Food Technology, from Laguna State Polytechnic University. Marjolaine briefly worked as a BPO Representative/Transcription Specialist at Transterra, honing her skills in transcription and strict adherence to guidelines. Her technical proficiency includes Microsoft Word, Excel, PowerPoint, and Google Workspace. With a strong foundation in customer service, she excels in client communication and problem-solving, all while maintaining high standards of professionalism and ethical conduct.

Experience

  • Nursing Student Intern

    PHINMA - Cagayan de Oro College · 2022 — 2026
    Participated in supervised clinical rotations covering various nursing specialties, including Medical-Surgical, Maternal and Child, Pediatric, Community Health, and Mental Health Nursing. Assisted in patient assessments, monitored vital signs, and contributed to care planning while maintaining patient records and documentation.
  • BPO Representative / Transcription Specialist

    Transterra · 2020 — 2020
    Transcribed English audio and video recordings with high accuracy while adhering to client-specific guidelines and formatting. Effectively managed time across multiple assignments and maintained confidentiality of client information.

Skills & Expertise

Education

  • Bachelor of Science in Nursing
    PHINMA - Cagayan de Oro College · — — 2026
  • Bachelor of Science in Industrial Technology, Major in Food Technology
    Laguna State Polytechnic University · — — 2019

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