128 viewsTalent
Marjorie S. — Mid-Level E-commerce Customer Support Specialist from Philippines

Marjorie S.

Mid-Level E-commerce Customer Support Specialist

Philippines 6+ years
Open to offersNew to Platform
Languages
English
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Marjorie S. is an experienced Customer Support professional with a background supporting e-commerce and technology businesses, including Brunt.co, EZ FLY LLC-Walmart, eBay UK-Dahik Bargains, Amazon COSMOS TRADE, and Convergys Philippines. Her roles have involved addressing product and sales inquiries, assisting customers with technical issues, and processing and dispatching orders, primarily for platforms like Amazon Seller Central, Walmart, eBay, Shopify, and TikTok Seller Central. She is adept at performing product research and analysis utilizing tools such as Keepa and AZ Insights to assess profitability for online marketplaces. Marjorie also brings proficiency in data entry and uses platforms like Zendesk and Shipstation, reflecting her hands-on experience in the operational aspects of the e-commerce sector. She has supported customers in both English and Filipino across various business domains.

Experience

  • Customer Support

    Brunt.co · 2025 — 2025
    Provided assistance with product and sales inquiries, while addressing customer technical issues.
  • Customer Support, Order Processor

    EZ FLY LLC-Walmart · 2024 — 2025
    Managed product inquiries and sales inquiries, along with handling delayed orders and processing dispatches including uploading tracking numbers.
  • Product Analyzer

    Amazon COSMOS TRADE · 2023 — 2024
    Evaluated products from suppliers using Keepa and AZ insights to assess the potential for resale on Amazon.
  • Customer Support, Order Processor

    LESS EL EBAY STORE · 2021 — 2023
    Handled product inquiries, sales inquiries, and provided support for delayed orders while processing and dispatching orders, along with uploading tracking details.
  • Customer Support-Part time

    Amazon EMPIREE -ECOMMERCE · 2019 — 2022
    Assisted customers by handling product inquiries and sales inquiries, addressing delayed orders, and engaging in product research.
  • Customer Service

    Convergys Philippines · 2018 — 2018
    Responded to inbound calls, providing support for clients in resetting passwords for AT&T accounts.
  • Customer Service

    THE RESULTS COMPANY · 2017 — 2018
    Handled inbound calls which included phone activations and troubleshooting of technical issues.

Skills & Expertise

Education

  • BSA ACCOUNTANCY
    TECHNOLOGICAL INSTITUTE OF THE PHILS · 2004 — Present
  • HIGH- SCHOOL
    RIZAL HIGH SCHOOL SANTOLAN ANNEX · 1998 — 2002

Interested in this professional?

Sign in as an employer to save this profile or invite Marjorie S. to a job.

Sign in as an employer