Mark J.

Mark Jacob P. is a Freelance VA and Registered Psychometrician based in the Philippines, with experience in sales and customer service environments, primarily within the international and telecommunications sectors. He served as a Data Validation Specialist and Cold Caller at A-Sales, Sweden, where he handled data validation, data entry, CRM management, and compliance with GDPR and regulatory data standards. Mark Jacob P. also worked as an Advisor I – Sales and Customer Service Representative at Concentrix, Alabang, where he managed outbound and inbound sales calls, processed customer orders, resolved issues, and maintained CRM records. He is adept at using tools such as Google Workspace, Microsoft Office, Canva, Zoom, Orum, Adversus, Slack, and AT&T CRM, applying strong customer service and meticulous attention to detail in every role. Mark Jacob P. holds a Bachelor of Science in Psychology from Laguna State Polytechnic University.