Mark J.
Mid-Level Quality Assurance Analyst
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Mark J. is a seasoned Quality Assurance Analyst with hands-on experience in manual, automated, and performance testing across global E-commerce, Fintech, Banking, Medical, and CRM application domains. At Directio PH for Essilorluxottica, Mark leads E2E software testing, creates master test plans, manages test coverage via Requirement Traceability Matrices, and ensures CMMI procedural audit compliance for large-scale e-commerce platforms. He previously executed quality assurance for fintech solutions at AcquiroPH, focusing on business-aligned test planning and automation testing using Selenium. Mark's expertise spans API testing with Postman, database testing with MySQL and Dbeaver, performance testing using JMeter, and cross-functional collaboration to resolve defects. He is proficient with testing tools such as Playwright, Cypress, and Jira, ensuring high software reliability and adherence to industry standards.
Experience
Quality Assurance Analyst
Directio PH assigned to Essilorluxottica · 2024 — PresentConduct end-to-end testing of the application both vertically and horizontally, while developing test strategies and comprehensive plans including a Master Test Plan. Create and review detailed test cases and scripts to ensure conformance with project requirements and best practices. Execute functional, application, and regression tests to validate stability across environments. Carry out audits for compliance with CMMI procedures and document test results, defects, and overall software quality metrics. Collaborate with development and support teams to address issues and enhance system quality.Quality Assurance Engineer
AcquiroPH · 2023 — 2024Oversee quality assurance processes by applying industry standards and utilizing necessary testing tools and frameworks according to Business Requirements. Develop Technical Requirement Documentation reflecting Business Requirements and create detailed test plans and cases to assess expected versus actual results. Prepare test execution documentation for assigned projects within the Technology Group.Jr. Quality Assurance Tester
BCS Technology · 2021 — 2023Validate websites, mobile applications, background services, and web services to ensure they meet client specifications. Review functional and design specifications to fully grasp deliverables and identify test requirements for mapping test case coverage. Produce, maintain, and document functional test cases and related artifacts, including data validation and automated scripts using Cypress. Execute both manual and automated test cases, while holding test plan reviews with cross-functional teams.Quality Assurance Tester
OneAston · 2021 — 2021Work with a multinational investment bank based in Singapore, creating and executing test cases on a daily basis. Conduct performance and stress testing using JMeter and perform core banking testing integrated with Temenos. Execute sanity tests prior to package release and report any bugs and errors to development teams while conducting post-release testing.Quality Assurance Analyst
CampaignTrack Inc. · 2019 — 2021Develop and execute test plans and daily test cases within a multi-project environment. Engage in process improvement initiatives within the department and represent the QA team in Sprint planning and daily stand-ups. Collaborate with developers on strategies and test plans while assisting in troubleshooting issues. Organize User Acceptance Testing solutions and conduct API testing using Postman, following both Waterfall and Agile methodologies.
Skills & Expertise
Education
- Bachelor of Science in Information TechnologyColegio de San Juan de Letran · 2012 — 2017
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