Mark J.

Mark Jay M. is a seasoned outsourcing professional with over 12 years of experience, specializing in the BPO and virtual sales environments. His expertise as a Subject Matter Expert and Quality Assurance Officer has established him as a high-performance sales strategist adept at increasing revenue and ensuring quality standards. Beginning his career at Ascentria Inc., he handled roles from appointment setting to insurance sales, focusing on client relationship building and compliance. At Sixeleven Global Teleservices, he excelled as a customer retention officer, mentoring agents and managing quality assurance. During his tenure at VXI Global Holdings, he supported AT&T as a billing and sales representative, enhancing customer satisfaction and processing sales. As an Outbound Sales Representative at Webseeds, Inc., he became a consistent top sales performer in the sale of dietary supplements in various international markets. Mark Jay's proficiency with tools like Zendesk, Aircall, and Hubspot, alongside his capabilities in lead generation and conversion, positions him as a versatile leader across diverse industries.