Mark B.
Mid-Level Community Engagement Specialist
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About
Mark Bennylu B. is an experienced professional whose background spans social work, education, community engagement, and customer service in both nonprofit and corporate sectors. As Head of the Community Engagement and Services Office at Assumption College of Davao, and a youth organizer for Kaugmaon for Children’s Rights and Social Development, Inc., Mark specializes in advocacy for children and youth, conducting educational workshops, and coordinating campaigns addressing child labor. His tenure as a Theology Instructor at San Pedro College involved research, program logistics, and mentoring students on faith and culture. Mark's industry experience includes technical support at Sutherland Legazpi, appointment setting via virtual assistance, and delivering effective classroom instruction in computer programming at Datamex Institute of Computer Technology. His educational credentials include a Bachelor of Science in Social Work and Information Technology, reflecting a solid foundation in data validation, instructional delivery, and community research.
Experience
Head
Community Engagement and Services Office, Assumption College of Davao · 2023 — PresentOversee initiatives aimed at community involvement and service opportunities.Study Life Program in-Charge / Part-time Theology Instructor
Spirituality and Formation Center / San Pedro College, Davao City · 2022 — 2023Conduct research and arrange excursions that integrate a learning component and manage the corresponding logistics. Collaborate with partner institutions to create an Orientation Schedule and establish service learning opportunities. Equip students with the skills to grow as religious leaders and assist them in understanding faith and culture connections.Appointment Setter - Virtual Assistance
Company not specified · 2022 — 2022Engage customers via telephone to schedule appointments for sales representatives for follow-up calls.Volunteer Works as a Youth Organizer
Kaugmaon for Children’s Rights and Social Development, Inc. · 2021 — PresentParticipate in efforts to organize the community, with a focus on youth affected by child labor. Conduct educational activities and workshops to raise awareness about child labor issues. Collaborate with the Advocacy and Organizing team to enhance campaigns.Billing and Technical Representative
Sutherland Legazpi, Legazpi City, Albay · 2010 — 2010Identify business requirements and problem areas to deliver targeted solutions in Billing and Internet Speed. Troubleshoot and resolve systems and program issues. Suggest technology improvements to enhance client security.Customer Service Representative
Sutherland CamSUr, Pili, Camarines Sur · 2010 — 2010Focus on customer satisfaction through proactive strategies to resolve issues. Build a positive community reputation by establishing strong client relationships. Gather customer feedback and implement changes to improve satisfaction, while recommending suitable products.Field Enumerator
Department of Social Welfare Development, Legazpi, Albay · 2009 — 2009Verify information on survey forms and interview residents in assigned areas to explain the NHTS-PR purpose. Assist individuals in accurately completing surveys and conduct door-to-door outreach for participation in interviews.Data Encoder
Department of Social Welfare Development, Naga City, Camarines Sur · 2008 — 2008Review validation output and perform manual data checks to ensure accuracy and completeness. Carry out daily data backups to maintain records.Computer Instructor
Datamex Institute of Computer Technology, Naga City, BicolDevise engaging lessons to stimulate interest in programming, specifically in C++, Program Design, Website Creation, and C Language. Assemble reading lists and relevant assignments to reinforce understanding of course concepts and deliver diverse instructional methods in the computer lab.
Skills & Expertise
Education
- Bachelor of Science in Social WorkAssumption College of Davao · 2019 — 2022
- Philosophy and TheologyCongregation of Alexian Brothers · 2014 — 2021
- Bachelor of Science in Social WorkUniversidad de Sta. Isabel · 2009 — 2012
- Bachelor of Science in Information TechnologyAteneo de Naga University · 2006 — 2009
- Computer Programming National Certificate IIDatamex Institute of Computer Technology, Inc. · 2006 — 2008
- High SchoolCamarines Sur National High School · 2002 — 2006
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