Mark J.

Ensured zero unplanned downtime across three client e-commerce environments, including Shopify, WordPress, and Webflow, by effectively configuring, updating, and resolving platform issues in partnership with content and accounts teams. Developed paid ad campaigns that increased reach by 40% quarterly through the design and execution of targeted Facebook Ads campaigns via Meta Ads Manager, synchronizing creative assets with client product launches and campaign KPIs. Created and launched a comprehensive WordPress client website, playbean.ph, which features live reservation, membership, and workshop booking forms for families in San Fernando, Pampanga. Addressed internal technical requests promptly, achieving zero unresolved backlogs by diagnosing and solving hardware, software, and platform issues, thereby facilitating agency operations throughout the internship. Recognized as Best Intern of the Quarter for reliability in platform performance, effectiveness of ad campaigns, and quality of web development work across client accounts.

Functioned as Sangguniang Kabataan Secretary for three years, meticulously maintaining records of meetings, resolutions, and youth programs for Barangay Binukawan. Oversaw the coordination and documentation of SK activities, budget proposals, and community youth initiatives, guaranteeing the timely submission of required reports to barangay and municipal offices. Assisted in the planning and execution of youth-oriented programs and events, contributing positively to civic engagement and community development at the barangay level.