MARK L.
Mid-Level IT Project Manager
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About
Mark L. T. is a diligent Executive Assistant and accomplished IT professional based in General Santos City, Philippines. With extensive experience in streamlining operations for C-suite leaders and managing global remote teams, he has proven his expertise in calendar management, stakeholder communication, and handling confidential documents. Notably, his focus on centralized scheduling and workflow prioritization has resulted in a significant reduction of 10–15 administrative hours weekly. His strong project management capabilities are reinforced by his background in Agile methodologies, marked by efficient coordination and cross-functional communication with stakeholders in diverse regions like the US, UK, and Australia. Awarded Best in Capstone Research, Mark has notable credentials in project management, social media strategies, and web development. In his career with organizations like Infobytes Solutions Inc. and Amish Builders Connection, he effectively managed multiple IT and digital projects, aligning remote teams with organizational goals through tools such as Asana and Monday.com. His academic achievements at Mindanao State University complement his professional experience, underscoring his capacity for technical and administrative effectiveness.
Experience
IT Project Manager
Infobytes Solutions Inc. · 2023 — 2026Served as the main point of coordination among leadership, remote teams, and 12 IT and digital projects, utilizing Asana, ClickUp, Monday.com, Trello, Microsoft Teams, Zoom, and Google Workspace to ensure on-time delivery while keeping priorities and follow-ups organized. Enhanced executive operations for three C-suite leaders through centralized management of calendars and inboxes, workflow prioritization, and daily communications, effectively protecting leadership's time. Improved CRM workflows and SharePoint document structure using Microsoft Excel and Word, facilitating internal file retrieval and executive reporting processes. Developed documentation for workflows and project tracking systems based on control methodologies, improving accountability and visibility among teams. Managed stakeholder communications, reporting, and task delegation across teams in the US, UK, and AU time zones, including support for logistics and travel planning for cross-border engagements. Collaborated on budget development for various IT projects, estimating costs and tracking expenses to minimize financial risk. Conducted business development research and outreach, coordinating with stakeholders to enhance client pipelines.Social Media Manager & Website Developer
US-Based Amish Builders Connection · 2025 — 2026Acted as the main liaison between client stakeholders and projects, collecting requirements and managing feedback for two website launches. Oversaw content planning and scheduling as well as digital marketing tasks to enhance brand visibility and support customer acquisition. Maintained customer records in Supabase databases, ensuring data accuracy for business operations. Implemented automated notification workflows for customer engagement using Make.com to enhance follow-up communications. Evaluated and optimized website content and structure to boost customer engagement and conversion rates.Freelance Application Developer
KCC Property Holdings Inc. · 2022 — 2023Facilitated client communication and gathered requirements, transforming client needs into clear project scopes, timelines, and cost estimations. Prepared project documentation detailing software architecture, database structure, and user flow before development. Monitored testing and quality assurance processes, ensuring stable application performance across devices prior to release. Managed the app store submission workflow and provided ongoing support and updates to clients after launch.Project Manager
HPL Game Design Corporation · 2022 — 2023Coordinated deliverables and timelines while allocating resources for 10-15 ongoing creative and development projects, ensuring alignment among teams and leadership. Enhanced project reporting and stakeholder updates among designers, developers, and leadership, resulting in reduced communication delays. Instituted structured documentation practices that improved task delegation accuracy and minimized revision cycles. Assisted in scheduling, risk tracking, and process optimization for teams working remotely.General Academic Tutor
Ethelind Tutorial Center · 2021 — 2022Oversaw individual scheduling and progress tracking for multiple students, adapting lesson plans to meet each student's unique needs. Maintained regular communication with parents and guardians to provide updates on student progress, employing clear written and verbal communication. Organized grading and records as well as assignment tracking to evaluate and report on student growth.Executive Assistant
SixEleven Global Teleservices · 2019 — 2021Directed the end-to-end social media strategy across Instagram, Facebook, TikTok, LinkedIn, and YouTube, which included content creation, scheduling, and community engagement to enhance brand visibility. Produced content using Canva, CapCut, and Adobe Express, while scheduling posts through Meta Business Suite, Buffer, or Hootsuite for consistent branding. Monitored analytics and managed paid ad campaigns via Google Analytics and Google Ads, optimizing engagement and reach. Conducted hashtag research and competitor analysis to ensure the content strategy remained effective and relevant. Handled community management by responding to comments and messages, thereby preserving brand reputation. Collaborated with the business owner on brand messaging and campaign strategy, in addition to providing executive support, including calendar and inbox management. Coordinated logistics and outreach for partnerships and engagements to support business growth.
Skills & Expertise
Education
- Bachelor of Science, Information TechnologyMindanao State University – General Santos · — — 2023
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