Mark C.
Senior B2B Sales Development Manager
Open to offersNew to PlatformAbout
Mark A. is a seasoned professional with over 18 years of experience in dynamic sales environments. He demonstrated exemplary leadership as a team leader and manager, driving strategic goals for both B2C and B2B organizations on a global scale. With a potent combination of technical expertise and sales acumen, Mark successfully managed a team of 12, enhancing their performance to meet operational standards. He excelled as an Account Manager/Sales Development Manager with over 8 years of experience, overseeing the entire sales process and ensuring precise client communication. His tenure at companies like Keystone Global Solution and RingCentral showcased his ability to handle complex B2B sales initiatives, including VOIP systems, leveraging channels such as chat, email, and calls. Mark has a proven track record in delivering effective product demonstrations and fostering client relationships through consultative sales techniques. His certifications in Lean Six Sigma underline his commitment to process improvement and quality enhancement in varied professional settings.
Experience
Business Development Manager
Keystone Global Solution (C2H) · 2021 — 2025Led initiatives for revenue generation by focusing on ad hoc lead requests to promote business expansion. Managed campaign operations while effectively relaying client expectations across different departments, consistently enhancing company performance. Developed a strategy for global lead generation to improve client engagement and market presence, overseeing enterprise accounts for seamless communication.Sales Consultant
Rhino Insurance · 2020 — 2021Proactively engaged prospects and clients in the automotive insurance market in the US. Offered detailed consultations, assessing customer needs and proposing personalized insurance options to increase client satisfaction.Sales Business Manager
Full Potential Solution Ooma Office · 2020 — 2020Oversaw the complete sales process in the capacity of an Account Manager, identifying and qualifying prospects according to their business communication requirements. Implemented outbound campaigns that included cold calling, discovery calls, and product demonstrations, leading to successful sales completions for VOIP systems on a worldwide basis.Sales Development Representative and Account Executive
RingCentral · 2016 — 2020Converted cold leads into qualified prospects while serving as a Sales Development Representative, thereby enhancing the sales pipeline. Transitioned to the role of Account Executive, managing the entire sales cycle, which included discovery, product presentations, closing deals, and ongoing management of accounts. Notable for working with RingCentral's cloud-based VOIP communication systems.Sales Representative, Quality Analysts & Sales Manager
SITEL · 2006 — 2014Contributed to incentive programs that supported production objectives, consistently performing at a high level in inbound telesales. Joined the Quality team to conduct data audits, providing valuable feedback to enhance service quality. As a Team Lead, managed the core nesting team to qualify individuals for sales operations while promoting skill development. Advanced to Sales Manager, where mentorship focused on sales techniques, effective communication, and product knowledge, leading to improved sales conversion rates.
Skills & Expertise
Education
- Bachelor of Science Mechanical EngineeringAdamson University
- Bachelor of Science Information TechnologyAMA Learning Center
- Elementary and High-school graduateLa Immaculada Concepcion School