Mark A.
Senior Sales Development Specialist
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Mark Ace R. is an accomplished Sales Development Specialist with over five years of experience in both B2B and B2C sales across North America, Australia, and the UK. He has taken on key roles in the property management, automotive sharing, outsourcing, and hospitality sectors, working with organizations such as Vito Living Estates, Uber Carshare, Cloudstaff, and Sitel Group (serving Choice Hotels International). Mark Ace R. specializes in account management, lead prospecting, and CRM tools including Hubspot, Salesforce, and LinkedIn Sales Navigator. He consistently exceeded quotas—such as doubling the lead target at Vito Living Estates and driving a 12% membership increase at Uber Carshare. At Cloudstaff and Sitel Group, he maintained high sales conversion rates, accurate CRM records, and delivered strong customer service. His responsibilities have included managing complete sales cycles, generating and qualifying leads, and handling inbound and outbound sales for multinational clientele.
Experience
Sales Development Representative (Property Management)
Vito Living Estates · 2025 — PresentGenerated more than 2000 qualified leads and scheduled two meetings each week. Converted inbound inquiries into paying clients. Oversaw the complete sales cycle with a demo-to-close conversion rate of 15%. Utilized Apollo and LinkedIn Sales Navigator for lead generation.Sales Development Specialist (B2B Sales)
Uber Carshare · 2023 — 2024Managed the sales cycle by collecting prospect data, qualifying leads, and scheduling meetings. Ensured CRM accuracy with 95% compliance while qualifying leads. Transformed inbound inquiries into recurring revenue. Achieved quota 85% of the time, contributing to pipeline growth in the Australian market.Executive Services Specialist
Cloudstaff Philippines · 2021 — 2022Supported clients in North America and converted inbound inquiries into repeat sales. Applied customer experience expertise to meet sales targets consistently. Maintained quota achievement at 90% while fostering revenue growth among new North American clients. Ensured 95% accuracy in CRM.Sales Specialist
Sitel Group Philippines (Choice Hotels International) · 2017 — 2020Closed sales from inbound inquiries for clients in North America and Canada. Achieved a consistent quality score of 95% through effective customer interaction in calls. Delivered superior customer service that facilitated multiple successful sales.
Skills & Expertise
Education
- ASSOCIATE DEGREE IN HOTEL AND RESTAURANT SERVICESTarlac School of Arts and Trades · — — 2020