Mark A.

Mark Angelo M. is an experienced Virtual Assistant and executive support professional with more than five years in customer service roles. He has worked with international companies, including TaskUs and Concentrix Philippines Corporation, focusing on industries such as e-commerce, food delivery, and tolling operations. At Lizardbear Tasking Inc. (TaskUs PH), he provided chat and email support for Deliveroo UK, handling escalations, order tracking, and outbound calls. His experience at Concentrix included supporting Transurban AU’s customers in managing automatic tolling accounts through chat and email, as well as delivering seller support for Amazon US by resolving complaints and managing feedback on the platform. Mark Angelo M. demonstrates strong inbox management, effective communication, and time management skills, ensuring accurate and timely interactions for business operations.