Mark D.

Mark David W. is an experienced professional in financial management and high-level customer support, with a proven track record in the business process outsourcing (BPO) and retail industries in the Philippines. As a CSR/Subject Matter Expert at Teleperformance Baguio City, he provided technical floor support, agent coaching for a major retail account, and managed back-office operations focused on fraud mitigation and suspicious transaction review. Mark David also managed cash flow, bookkeeping, and financial record accuracy for a family eatery and retail store, demonstrating advanced financial reporting and management capabilities. His internship at AXA Philippines involved financial data management and document processing for insurance services. With a Bachelor’s degree in Business Administration, major in Financial Management from the University of the Cordilleras, Mark David combines keen critical thinking with leadership in fast-paced business environments.