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Mark C. — Mid-Level Social Media Manager from Philippines

Mark C.

Mid-Level Social Media Manager

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Mark C. has cultivated a robust career as a Social Media Manager and Executive Virtual Assistant, amassing over five years of experience in administrative roles, SEO, and graphic design. In his role with We Are Cornsilk in Los Gatos, CA, he managed executive operations, streamlined recruitment through platforms like LinkedIn and Upwork, and executed administrative tasks including SOP creation and file organization. His SEO expertise was applied in enhancing the company's online presence through strategic on-page optimization and Google Ads management. As an I.T. Service Desk Analyst II at Infosys BPM Ltd. in Manila, Philippines, Mark delivered exemplary technical support, resolving complex client issues and maintaining service quality. His skill set is reinforced by proficiency in using tools like Adobe Photoshop, Figma, Meta Business Suite, and ClickUp, and he effectively supports marketing initiatives and customer engagement through his design and technical capabilities.

Experience

  • Executive Assistant

    We Are Cornsilk · 2022 — 2026
    Oversaw the executive inbox, calendar, and operational tasks, ensuring efficient handling of priorities, deadlines, and communications. Engaged in sourcing and recruiting candidates on platforms such as LinkedIn, OnlineJobs.ph, and Upwork; performed preliminary screening and interviews to evaluate skills and fit for the CEO's consideration. Executed administrative and clerical duties including documentation, reporting, creation of SOPs, and organization of files, while also aiding marketing efforts. Developed and updated the company website to enhance layout, content arrangement, and user experience. Implemented foundational SEO techniques, focusing on keywords, metadata, and on-page optimization to boost organic visibility. Supported the setup and optimization of Google Ads campaigns, concentrating on keyword targeting, ad copy development, and performance monitoring.

  • I.T. Service Desk Analyst II

    Infosys BPM Ltd. · 2016 — 2022
    Delivered technical assistance to clients by resolving issues related to internet, network, and account settings. Employed structured problem-solving techniques to troubleshoot and diagnose various technical problems. Handled a high volume of calls while ensuring customer satisfaction and maintaining service quality. Recorded incidents and resolutions accurately using ticketing systems and internal tools. Collaborated with internal teams for escalations, ensuring timely resolution of more complex issues.