Mark K.
Junior Data Encoder
Open to offersNew to PlatformAbout
Mark K. is a seasoned professional with a diverse work history spanning industries such as hospitality, logistics, retail, and customer service. He began his career as a Store Specialist at Globe Store Market Market, where he strategized to enhance customer service and drive sales. At Amkor Technology Philippines, he ensured inventory accuracy as a Warehouse Assistant by organizing and preparing deliveries. Transitioning to customer service, he adeptly resolved customer inquiries at A2Z Logistics Inc., promoting repeat business. His skills in data management were honed as a Data Encoder at Olympic Village Enterprises, Inc., where he excelled in maintaining data accuracy and consistency. Most recently, as a Room Attendant at Town and Country Hotels, he upheld cleanliness standards and guest satisfaction. Mark is also known for his experience as a Sprinter, delivering packages efficiently for PH Global Jet Express Inc. (J&T Express), leveraging his knowledge of logistics to optimize delivery routes and enhance service reliability.
Experience
Room Attendant
Town and Country Hotels · 2025 — 2026Ensured cleanliness and hygiene in guest rooms while following strict guest safety protocols. Changed linens and cleaned rooms to maintain guest comfort. Enhanced the overall guest experience by vacuuming, dusting, and polishing furniture in common areas. Maintained hard floors by sweeping, vacuuming, polishing, and mopping. Reported any damages or maintenance needs in guest rooms to the maintenance team.Data Encoder
Olympic Village Enterprises, Inc. · 2023 — 2023Encoded data accurately into the company database, ensuring timely and correct entry of information. Compared source documents to verify data, checking for discrepancies before entry. Organized and kept files and databases updated for easy access. Performed routine data entry tasks, including the creation of new records and the deletion of outdated data. Worked with team members to maintain data accuracy and consistency across all systems.Sprinter
PH Global Jet Express Inc. (J&T Express) · 2021 — 2021Delivered parcels in a timely manner while ensuring they were secure. Interacted with customers during package delivery, whether COD or Non-COD. Planned efficient delivery routes using both city knowledge and GPS apps. Provided courteous service to customers while picking up or delivering packages. Maintained integrity and reliability throughout the delivery process.Customer Service
A2Z Logistics Inc. · 2017 — 2019Addressed customer complaints and inquiries effectively. Delivered high-quality customer service to resolve issues, fostering repeat business. Provided comprehensive information regarding products and services to assist customers. Efficiently processed orders and returns.Warehouse Assistant
Amkor Technology Philippines · 2016 — 2017Sorted, organized, and stored inventory in designated locations. Prepared and processed inventory for timely delivery to customers, ensuring reliability in service. Secured and labeled items accurately for shipping. Transported inventory and materials between facilities to boost operational efficiency. Scanned delivered items to verify accuracy and assess quality compliance, notifying supervisors of any damaged or missing items.Store Specialist
Globe Store Market Market · 2015 — 2016Developed strategies to enhance customer service, drive sales, and improve profitability. Managed effective merchandising of products and displays to optimize sales performance. Welcomed customers, provided product information, and processed orders to enhance their experience. Resolved product and billing issues to ensure customer satisfaction and retention. Fostered positive relationships with both store employees and customers to support a collaborative environment.
Skills & Expertise
Education
- Computer System Design and ProgrammingACLC College Taguig · — — 2016
- High School DiplomaBinmaley Catholic School, Inc. · — — 2011
- Primary School DiplomaBasing Elementary School · — — 2007
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