Mark B.
Mid-Level Customer Service Advisor
Open to offersNew to PlatformAbout
Mark Glen O. is an accomplished professional with hands-on experience in the construction, business process outsourcing, and food manufacturing industries. As a Construction Worker at Family Constructions from January 2021 to December 2024, he assembled structural components to meet precise project requirements and enforced onsite safety protocols, supporting regulatory compliance and operational efficiency. In his tenure as Advisory Sales 1 at Concentrix, Mark Glen O. developed tailored sales strategies and streamlined reporting processes, applying his strength in sales negotiation and delivering accurate forecasts for improved resource allocation. At CDO FoodSphere, Inc., he served as a Metal Detector Aide, leveraging his technical knowledge to calibrate equipment and monitor safety protocols in the plant environment. His background in inventory management, site inspection, and quality control reinforces his ability to directly contribute to high standards across diverse work settings.
Experience
Advisory Sales 1
Concentrix · 2025 — 2026Developed customized sales strategies that matched client requirements with product offerings, enhancing customer engagement. Compliance with industry standards and internal policies was monitored to sustain high quality and mitigate risk. Reporting processes were streamlined to enhance the accuracy of sales forecasts, aiding decision-making and resource allocation.Metal Detector Aide
CDO FoodSphere,inc · 2025 — 2025Monitored individuals passing through metal detectors to ensure compliance with safety protocols and to maintain a secure environment. Regular calibration and testing of metal detection equipment were conducted to ensure operational accuracy and reduce false alarms.Construction worker
Family Constructions · 2021 — 2024Constructed and assembled structural components according to project specifications, ensuring adherence to quality standards and regulatory requirements. Safety protocols were implemented onsite to reduce hazards and ensure compliance with construction industry regulations. Material usage was optimized through precise measurements and inventory management, effectively minimizing waste.
Skills & Expertise
Education
- Bachelor of Information Systemsi-Link College of Science and Technology, inc · 2019 — 2023
- High SchoolCamp Siongco National High School · 2010 — 2015
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