Mark A.
Mid-Level Virtual Assistant Specialist
Open to offersNew to PlatformAbout
Mark D. is a seasoned Executive Virtual Assistant with expertise in business administration and client management. His role at AVASK UK from August 2023 to December 2025 involved facilitating business processes, handling complex communications, and streamlining client onboarding procedures. Previously, he supported data entry and client services at EnfraUSA for over a year, excelling in managing purchase orders, reservations, and handling technical inquiries. At Afni, Mark further honed his skills in customer support, focusing on payment processing and technical troubleshooting across various platforms. Mark's proficiency in the Microsoft Suite, CRM tools like Zoho and Asana, and virtual communication platforms such as Slack and Zoom, equips him for dynamic virtual collaboration and detailed project management.
Experience
Executive Virtual Assistant
AVASK UK · 2023 — 2025Managed requests, handled email inquiries, processed purchase orders, dispatched technicians, communicated with clients, and managed reservations.Data Entry & Client Support
EnfraUSA · 2021 — 2023Provided support through email and calendar management, coordinated travel and meetings, handled document and data management, and tracked expenses.Customer Support
Afni · 2020 — 2021Handled payments, disputes, and refunds, performed basic mobile device troubleshooting, assisted with store location and repair appointments, maintained chat logs, and updated customer accounts.Technical Support
Transcom · 2018 — 2020Answered inbound technical support calls, performed basic troubleshooting, submitted service requests, maintained call logs, and tracked customer escalation or service tickets via email and SMS.
Interested in this professional?
Sign in as an employer to save this profile or invite Mark A. to a job.
Sign in as an employer