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Mark D. — Senior Quality Engineer from South Africa

Mark D.

Senior Quality Engineer

South Africa No experience yet
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English
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About

Mark D. is a seasoned industry professional bringing over 45 years of expertise in the manufacturing, repair, and service sectors. With a focus on light and industrial engineering, he has consistently delivered superior results for global clients. Holding key managerial positions such as Quality Engineer at Everite Building Products, he ensures compliance with certifications like ISO 9001:2015 and ISO 45001:2018, while adeptly managing integrated management systems. Previously, as Workshop Superintendent at Group Five, Mark effectively orchestrated the maintenance and refurbishment of site equipment. His tenure as Works Manager saw him supervise extensive teams for construction and mining equipment production. Mark's earlier roles honed his skills in managing CNC technology and customer support for major clients like Toyota. Accomplished academically, he holds a Post Graduate Diploma in Management from the University of Cape Town and certifications in total quality management and occupational health and safety management systems.

Experience

  • Quality Engineer

    Everite Building Products · 2015 — Present
    Oversaw compliance with ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, SANS 3001, and all statutory requirements. Implemented ISO 9001:2015 and managed an Integrated Management System. Ensured certification and conducted internal audits. Reviewed customer complaints, resolved issues, and communicated outcomes. Investigated warranty claims and managed the approval process for credits or replacements. Implemented Employee Engagement initiatives company-wide.

  • Workshop Superintendent

    Group Five, Everite Building Products, Engineering · 2012 — 2015
    Oversaw the Central Workshops' operations to provide manufacturing, repair, maintenance, and refurbishment services for site equipment. Managed contracts from receipt to delivery, focusing on quality, planning, production control, health & safety, HR, maintenance, and logistics. Managed material procurement and estimation processes to optimize income, while mentoring a team of 20 to enhance productivity.

  • Works Manager

    Group Five, Construction Materials Division, Central Workshops · 2010 — 2012
    Supervised full process management at large works, ensuring efficient manufacture, repair, maintenance, and refurbishment of construction and mining equipment. Secured contracts from various divisions and liaised with customers regarding product specifications, prices, and delivery times. Managed procurement, estimating, and costing functions for optimal income and financial control, reporting regularly to the board of directors.

  • Project Manager

    GHH Mining Machines · 2009 — 2009
    Planned and initiated the establishment of a hydraulic workshop within a challenging mine environment, ensuring timely project delivery. Built relationships with clients and suppliers to assess needs, procure goods, and facilitated ongoing communication throughout project completion. Managed financial control, including invoices, delivery notes, receipts, and stock control.

  • Sales Manager

    KDB Credit Solutions · 2008 — 2009
    Focused on client negotiation and debt recovery, handling client queries and acquiring new business. Improved debt recovery figures significantly and expanded the client base.

  • Works Manager

    Concor Construction- Concor Engineering · 2006 — 2007
    Managed the manufacturing division to ensure fast-track contract management, delivering high-quality structural, mechanical, platework, and piping solutions for the mining and construction sectors. Ensured compliance with quality standards of various international institutions and managed financials to stimulate growth.

  • Production Supervisor

    Sandvik Mining and Construction · 2003 — 2005
    Supervised the entire manufacturing process in the rock drill department, producing tools and drill bits for a production plant. Handled change management and the management of a unionized workforce, ensuring productivity improvements and quality control.

  • CNC Programmer/Setter

    PCK Engineering · 2002 — 2003
    Specialized in CNC machinery operations, machining components primarily for the printing industry and managing a small team.

  • Customer Support Engineer

    PBS Machine Tools · 2002 — 2002
    Engaged with small to large clients, including Toyota, regarding production processes, installations, and customer service of automotive machine tools. Responsible for the complete installation of a production line at Toyota.

  • Workshop Manager

    Madan Engineering · 1996 — 2001
    Managed all aspects of workshop operations, including quality control, technical queries, finances, and supervising a team. Implemented and managed the ISO 9001 system accredited by Dekra.

  • CNC Programmer/Setter

    Joy Manufacturing · 1995 — 1996
    Utilized engineering knowledge to program and set CNC machine tools for underground mining machinery while supervising a team.

  • Owner/Manager

    Tri Anchor Engineering · 1990 — 1994
    Established and managed an engineering machine shop, responsible for sourcing work, customer interactions, financial controls, and staff supervision.

  • CNC Programmer/Setter

    Koppel Elga Engineering · 1989 — 1990
    Gained experience in machine tool manufacturing for large hydraulic presses, managing a small team.

  • Production Manager

    Novatech Drills · 1988 — 1989
    Supervised manufacturing processes, procurement, customer service, and design change costing for developing Hydro-powered rock drills.

  • Master Scheduler/Industrial Engineer/CNC Programmer

    Fedmech Manufacturing · 1985 — 1988
    Managed the manufacturing process, compiled reports, conducted studies, and scheduled factory operations while overseeing a team.

  • Apprentice Fitter and Turner

    Cementation Engineering · 1981 — 1985
    Developed from an Apprentice Fitter & Turner to a CNC Programmer/Setter, eventually supervising a team in a manufacturing environment.

Skills & Expertise

Quality Assurance

Education

  • Post Graduate Diploma in Management Practice (NQF 8)
    University of Cape Town · 2012 — Present
  • Diploma in Production Management (First Class)
    Damelin Management School · 1998 — Present
  • Qualified Fitter & Turner
    Cementation Engineering · 1984 — Present
  • N3- Fitting & Machining Theory
    Germiston Technical College · 1983 — Present

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