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Mark C. — Junior IT Support Specialist from Philippines

Mark C.

Junior IT Support Specialist

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Mark C. is an accomplished I.T Support Specialist with a robust background in both educational and professional domains. With a Bachelor of Science in Information Technology from the Polytechnic College of Davao del Sur, Mark has contributed extensively to the tech industry in various roles. He began as an Inventory Assistant at Mindanao Shoppers Daily Destination, where he honed his skills in inventory management. Transitioning into education, he served as an I.T Instructor at St. Mary’s College of Bansalan, imparting knowledge in HTML and PHP. His expertise further extended to the Municipal Tourism Office of Matanao, creating promotional content and managing office devices. As a project-based C# Developer, Mark developed a water consumer billing application for Huar I.T Solution. Currently, he is contributing to SGV & Co. and Hujiang by maintaining IT infrastructure and addressing hardware and software concerns using tools like ServiceNow, TeamViewer, and AnyDesk. His role involves comprehensive problem-solving and system management across multiple locations.

Experience

  • I.T Support Specialist

    Hujiang · 2023 — Present
    Assisted teachers with device concerns and performed quarterly IT checks. Utilized TeamViewer and AnyDesk for remote support on devices.
  • I.T Instructor

    St. Mary’s College of Bansalan · 2021 — 2022
    Instructed third-year college students in HTML and PHP programming.
  • I.T Specialist

    Municipal Tourism Office of Matanao · 2022 — 2022
    Monitored and maintained office devices, preparing necessary equipment for municipal and provincial events. Created promotional videos and infographics for social media, along with layouts for tarpaulins and t-shirts for events.
  • C# Developer

    Huar I.T Solution · 2022 — 2022
    Developed a water consumer application with a billing system for a town in Davao del Norte.
  • I.T Support Specialist

    SGV & Co. · 2022 — Present
    Addressed staff tickets in the Philippines and conducted monthly inventory utilizing ServiceNow. Monitored and maintained IT devices across Davao and Gensan, and prepared new hire equipment using PCBuild while migrating information via OneDrive.
  • Inventory Assistant

    Mindanao Shoppers Daily Destination - SM Lanang · 2016 — 2019
    Generated daily, weekly, and monthly inventory reports for the assigned department. Monitored stock levels and recommended items for promotions or transfer due to slow movement.

Skills & Expertise

Education

  • Teacher Education Certificate Program
    St. Mary’s College of Bansalan · 2021 — 2022
  • Bachelor of Science in Information Technology
    Polytechnic College of Davao del Sur · 2011 — 2015