Mark D.
Mid-Level Accounting Manager
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English
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About
Mark M. is an experienced Accounting Manager with a solid track record in financial operations and executive guidance within accounting and financial services. Most recently at Keystone Bookkeepers, he oversaw financial reporting, AR/AP management, and audit functions, leading a team to ensure compliance and accuracy across multiple entities. Previously, as Chief Financial Officer at Park Cabins, he implemented effective accounting systems and automated workflow solutions, streamlining processes and supporting senior leadership with strategic financial insights. Mark also served as Senior Accountant/Senior Supervisor at Botkeeper Ph Inc., handling month-end close, reconciliations, and payroll, and has managed order processing and customer finance in corporate services roles at Genpact (Citibank), Teletech, and Transcom Worldwide. Mark holds a Bachelor of Science in Accountancy from Bataan Peninsula State University and is certified as a QuickBooks expert, Xero Advisor, and Bill.com Advisor.
Experience
Accounting Manager
Keystone Bookkeepers · 2024 — 2025Managed the accounting department and participated in budget preparation and audit activities. Provided strategic financial guidance to executive leadership. Evaluated the accuracy of monthly, quarterly, and annual reports. Established a tracking system for accounts receivable and payable across multiple entities. Prepared financial reports including monthly balance sheets, income statements, and cash flow statements. Supervised the accounts payable and accounts receivable processes, ensuring accuracy of records. Maintained meticulous records of transactions, including accounts receivable, accounts payable, payroll, and taxes. Led a team of accountants handling daily bookkeeping tasks. Produced and distributed month-end financial statements in adherence to Generally Accepted Accounting Principles.Chief Financial Officer
Park Cabins · 2022 — 2024Formulated and implemented financial policies, procedures, and reporting systems ensuring compliance with Generally Accepted Accounting Principles. Managed the accounting department and contributed to budget preparation and audit functions. Advanced automated workflow solutions to enhance accounting efficiency. Created an effective system for tracking accounts receivable and payable activities across multiple entities. Extracted insights from financial data to guide executive decision-making. Delivered monthly financial statements and conducted reviews of reports for accuracy. Ensured timely vendor payments through effective oversight of the accounts payable department.Director of Coordination
One Roofing Inc. · 2022 — 2023Maintained comprehensive records of coordination activities concerning scheduling, budgeting, and resource allocation. Developed innovative solutions to overcome coordination challenges involving multiple teams. Reviewed and suggested amendments to existing coordination policies. Collaborated with vendors for necessary project resources to meet deadlines. Utilized interpersonal skills to cultivate relationships across all organizational levels. Designed informative reports on coordination initiatives for management review. Created training programs for coordinators focused on successful project completion.Senior Accountant / Senior Supervisor
Botkeeper Ph Inc. · 2020 — 2022Managed the month-end close process, which included journal entries, account reconciliations, and accruals. Oversaw the accuracy of accounts payable and accounts receivable transactions while ensuring proper general ledger postings. Scrutinized financial data for discrepancies and took corrective actions when necessary. Analyzed financial information to assess assets, liabilities, and capital. Supervised payroll processing to ensure timely and accurate payments. Offered technical guidance to junior staff on accounting matters and evaluated the efficiency of accounting systems through thorough examination. Mentored team members, promoting effective performance and best practices for task completion.Banking Process Associate
Genpact LLC (Citibank) · 2019 — 2020Employed effective communication techniques to build customer relationships and explain banking products and services. Processed account requests, loan applications, and credit lines while adhering to banking policies and regulations. Delivered exceptional customer service by addressing inbound calls in a call center environment. Resolved discrepancies in customer accounts. Evaluated the financial situations of delinquent customers to determine appropriate repayment options. Handled customer payments through various methods including ACH transfers, checks, and credit cards.Customer Service Executive
Teletech Customer Care Management (T-Mobile) · 2018 — 2019Fostered customer relationships through active listening and effective communication. Managed challenging customer situations with professionalism and maintained a positive demeanor. Leveraged problem-solving skills to address customer needs and provided tailored solutions.Order Management Inbound/Case Manager
Transcom Worldwide Inc. (TalkTalk UK) · 2016 — 2018Monitored customer calls, providing prompt responses and following up on callbacks as needed. Delivered training support to new staff regarding customer service policies and procedures. Adapted communication style to meet client needs, building trust and rapport. Worked with internal teams, including Sales and Customer Service, to facilitate smooth order processing. Addressed customer complaints politely and maintained accurate records of customer interactions and orders.
Skills & Expertise
Education
- Bachelor of Science in AccountancyBataan Peninsula State University · — — 2019
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