Marko R.
Mid-Level Maintenance Coordinator
Open to offersNew to PlatformAbout
Marko R. is a highly skilled professional with a diverse track record in technical support, sales, and facility management. As a Tech Support Specialist at Telekom Srbija A.D. from 2016 to 2018, he excelled in providing comprehensive technical services to business clients while maintaining clear communication. Parallel to this, he has been a dedicated English Tutor since 2016, specializing in grammar and pronunciation for students ranging from elementary to high school levels. His role as a Sales Agent at Studio Moderna D.O.O. from 2019 to 2020 involved promoting and selling products through strategic communication and customer understanding. Most recently, as a Facility Maintenance Coordinator at M Plus Serbia D.O.O. in Belgrade, he was responsible for overseeing maintenance operations, negotiating client deals, and ensuring operational efficiency. He holds a Gymnasium diploma from Srednja Škola Grocka and studied at the University of Business and Management in Zaječar. Marko's teamwork, communication, and efficiency skills are complemented by his proficiency in both English and Serbian.
Experience
Facility Maintenance Coordinator
M PLUS SERBIA D.O.O · 2024 — 2025Oversaw daily facility maintenance operations to ensure efficient functioning of systems and infrastructure. Managed repair requests and dispatched technicians to ensure timely execution of maintenance tasks. Fostered strong client relationships through reliable service and effective negotiation of agreements. Conducted regular facility inspections to identify issues and implemented preventive maintenance.Sales Agent
STUDIO MODERNA D.O.O · 2019 — 2020Executed product presentations and promotions to both existing and prospective customers by leveraging strong communication skills and understanding of customer needs. Engaged with potential clients through cold calling, demonstrating persistence to generate new business opportunities. Collaborated with team members and departments to ensure coordinated sales efforts.Tech Support
TELEKOM SRBIJA A.D · 2016 — 2018Delivered technical services and accurate information to existing and potential customers via telephone and email. Recorded user inquiries attentively, ensuring effective distribution to appropriate channels for timely action. Focused on providing a positive user experience by maintaining professionalism and building customer trust.English Tutor
PRIVATE ENGLISH TUTOR · 2016 — PresentCollaborated with students to enhance their English grammar and pronunciation skills through clear explanations and practical exercises. Developed engaging lessons tailored to individual needs, assigning relevant homework and providing constructive feedback. Prepared students for tests by conducting practice activities and fostering confidence for successful results.
Skills & Expertise
Education
- University of Business and ManagementJohn Naisbitt · — — 2020
- Gymnasium – Languages DepartmentSrednja Škola Grocka · 2010 — 2014
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