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Marlon S. — Mid-Level IT Sales Consultant from South Africa

Marlon S.

Mid-Level IT Sales Consultant

South Africa 6+ years
Open to offersNew to Platform
Languages
DutchEnglish
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About

Marlon S. is an experienced professional specializing in integrated software solutions and technical client interactions within the sales and I.T domains. At Usecure Ottery in Cape Town, Marlon developed integrated software solutions enhancing sales reporting and improving data accuracy, which expedited decision-making processes. His role involved advising clients on electronic security solutions, optimizing compliance and risk management, and streamlining technical on-boarding processes to heighten customer satisfaction. His background in financial administration at Fairsure Green Point provided expertise in financial analysis and vendor negotiation, reinforcing data accuracy and regulatory compliance. Earlier, as a Restaurant General Manager at Sunbird Bistro, Marlon directed operations to ensure quality service and effective staff management. His strategy in marketing initiatives drove customer engagement and revenue growth. Marlon holds a diverse educational background with courses in online operations management and customer service, showcasing his capability as a remote work professional who contributes significantly to dynamic business environments.

Experience

  • Sales / I.T / Technical

    Usecure · 2024 — Present
    Developed and maintained software solutions to streamline sales reporting, enhancing data accuracy and decision-making efficiency. Cultivated client relationships through tailored technical demonstrations, promoting user engagement and solution adoption. Advised clients on electronic security solutions, offering insights to improve compliance and risk management. Streamlined onboarding processes to accelerate client implementations, boosting customer satisfaction. Diagnosed technical issues during client engagements, improving solution reliability and customer trust. Engineered technical solutions during consultations, ensuring seamless system compatibility.

  • Financial Administration

    Fairsure · 2018 — 2019
    Processed vendor invoices for accurate payment schedules, which improved cash flow and stability in vendor relationships. Reconciled monthly financial statements to identify discrepancies, ensuring accuracy and compliance with regulations.

  • Restaurant General Manager

    Sunbird Bistro · 2012 — 2014
    Oversaw daily operations in the restaurant to uphold food quality and safety standards, ensuring customer satisfaction. Optimized staffing schedules to enhance productivity and reduce costs while maintaining service quality. Implemented training programs for team performance and compliance with regulations. Facilitated communication between front-of-house and kitchen teams to improve service flow and guest experiences. Developed marketing initiatives aimed at increasing customer engagement. Monitored inventory levels to ensure timely procurement and minimize waste. Analyzed financial reports to identify cost trends and support strategic decisions. Established protocols for handling customer feedback to enhance brand reputation and maintain guest satisfaction.

  • Administration

    UCT Shell Court · 2000 — 2002
    Coordinated office supply inventories to prevent shortages, ensuring effective administrative support. Processed correspondence to enhance communication efficiency for stakeholders. Streamlined scheduling and visitor management to improve client experiences and reduce wait times. Managed confidential schedules across departments to enhance operational efficiency and avoid conflicts.

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