Marlyn J.

Marlyn J. is a Customer Service Representative with a Bachelor of Arts in English Language Studies, graduating cum laude from Central Mindanao University. She possesses a blend of communication and administrative support skills honed through experiences with the Department of Foreign Affairs and other organizations. Marlyn has demonstrated proficiency in managing customer interactions at companies like Support Zebra and Concentrix CDO, where she expertly handled customer complaints, provided knowledgeable assistance, and managed inquiries via email and live chat. Her work at Kumon Upper Balulang involved promoting independent learning and communication with parents regarding student progress. Additionally, her on-the-job training with the City Government of El Salvador allowed her to assist with document processing and seminar organization. Her technical skills include expertise in Microsoft Office and Canva, useful for creating documents and managing data. Certified in TEFL, she holds a Certificate of Teaching and is known for her detailed-oriented approach and ability to handle confidential information professionally.